Aaron Gouveia has worked as the Content Manager of Salary.com since 2011. Prior to that, he was an award-winning journalist at several prominent New England newspapers. Read more...
A lack of thanks was -- by far -- the biggest complaint amongst the administrative professionals we surveyed.
The interesting thing is, the assistants we talked to weren’t necessarily interested in raises and bonuses (although they wouldn’t have turned them down). The thanks they seek is much smaller and more basic than that. While they realize it is not a boss’s job to hand out gold stars all day long, a good boss will make a concerted effort to simply let his/her employees know they are appreciated on a basic level.
“Please know how much I take care of, divert, and/or process without you knowing to make your life easier,” said one executive assistant.
Another agreed and said “Show us your appreciation now and then by letting us leave early, buying us a lunch or simply by letting us know how happy you were with a job we did, or how we handled a situation. Good assistants thrive off that.”