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Over
its history, the temporary employment industry has evolved from
using gopher-type seat-warmers to fill in for vacationing administrative
assistants, to placing highly skilled, valued, and courted contractors
into managerial positions. Although job descriptions and qualifications
have changed, temps are still considered part of the fringe labor
market, since the temporary work force is just that: temporary.
The
temp industry employed a record 4 million people nationwide last
September, and subsequently lost a half-million workers as the economy
began to slow over the following four months, according to the U.S.
Bureau of Labor Statistics. That's 12 percent of an industry, gone.
While the timing might not be the best to join the contingency workforce,
the history of the industry indicates that it's here to stay. There
are many valid reasons to sign up at an agency, and just as many
ways to go about doing so.
A
labor market revolution that suffers slightly in a slowdown
In October 1946, entrepreneur William Russell Kelly opened the
doors of his temporary staffing agency and sparked a labor market
revolution. Intended to augment clerical staff in a pinch, the company
grew swiftly under the "Kelly Girl" ideal. Half a century
later, the Kelly Girl is no more, but the industry commands up to
5 percent of the national workforce. No longer a squad of clerks
and light laborers, the temporary staffing industry boasts a presence
in professional, white-collar fields including law, banking, and
information technology.
But
as the country enters an economic slowdown, a survey conducted by
temporary labor firm Manpower Inc. projects a parallel slowing in
hiring plans for the second quarter of this year. In a poll of nearly
16,000 public and private companies, 28 percent of employers said
they have plans for additional hiring, while 8 percent expect staff
decreases. That represents a shift away from the second-quarter
survey last year, when Manpower reported that 32 percent of respondents
were planning to add staff while only 6 percent forecast reductions
in staff.
A
flexible schedule that appeals to many types of workers
So, who temps and why? A parent looking to rejoin the workforce
part-time may take on temporary assignments. Entry-level college
grads are also getting into the game. According to a March 2001
survey by JOBTRAK.com, college students and recent graduates value
a flexible schedule above other perks - more than 45 percent of
all respondents listed flexibility as their number-one concern.
It
has not always been this way. In generations past, a young adult
would enter the workplace directly from high school or college.
An entry-level position would last for a few years, allowing the
worker to get a feel for the environment and then move up in the
company. Workplace loyalty meant 30-plus years on the job. Now,
present and future generations can expect to change their careers
and lifestyles multiple times during their adult lives. The temporary
staffing industry is well suited to cater to these growing legions
of job-hoppers and workers-in-flux.
Greg
Booth, CEO and cofounder of Net-temps, an online recruiting source,
advises people to try temping - if only to get a feel for a field.
"Find an industry you're interested in and take a job at whatever
level you can for a three-month assignment," he advised. "By being
a part of that industry, you get a taste for it."
Booth
said that, due to the advancements in the industry, a more diverse
pool of talent has been drawn to temping. "More and more people
are choosing this as a working lifestyle," he said, adding that
an increasing demand for temp workers has subsequently created a
new sense of security for those considering joining the field. "A
lot of people who have families are no longer fearful try this kind
of lifestyle."
Booth
even suggested that because of this increased stability, people
might find the contingent workforce to be a lucrative alternative
to traditional employment. "They want the premium pay, varied assignments,
new challenges, and a way out of corporate America, that 25-years-only-give-you-a-gold-watch
kind of culture. Most people find it refreshing."
Create
a winning relationship with the right agency
There are two ways to start temping. The traditional route is to
locate agencies in your area through the telephone book or online.
Then, interview with a number of agencies to get a feel for the
jobs, rates, and benefits they offer. Some agencies share contracts,
so you may get a better rate for the same job at a different agency
- it all depends on the agency's markup. Agencies make their money
by taking a commission on the rate contracting companies pay their
temps. For highly specialized positions, temporary workers are harder
to come by so they can command higher hourly wages. It's a simple
case of supply and demand - the agency can charge a given company
more for a contingency worker who's an IT whiz than for a standard-issue
temp who does clerical work.
To
get the best placements and wages, Jacqueline Johnson, who has more
than 10 years of temping experience, recommends registering with
as many agencies as possible. She believes it's the best way to
keep busy. "The more the better," she said. She doesn't worry about
finding assignments: Johnson said she has been able to make a living
by temping because she's chosen not to limit herself. "If you are
a responsible individual, if you go in and do your job, nine times
out of ten they will keep you busy. You don't ever have to worry
about not working."
The
second way to find temp work is to contact companies you'd like
to work for and ask if they carry a contingency work force. Even
in the current market climate, temporary agencies are increasingly
seen as recruitment firms for many large corporations. Companies
often contract temp agencies to find entry-level workers, which
the agency then trains and places according to the workload.
These
entry-level positions may ultimately lead to permanent placement,
saving the company money on recruitment, training, and additional
personnel. This movement toward out-of-house recruitment is fairly
new, so if you're temping and looking for a permanent position,
tell your agency.
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Regina Robo, Salary.com News Editor
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