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You've
picked an agency - now you have to apply for a spot on the team.
It's not as easy as just walking in unemployed and being handed
a job (or, placement in temp jargon). The people at
the agency have to decide whether they want you to represent their
company.
Make
an appointment at the agency and prepare yourself accordingly. "Be
professional and dress as if it's a 'real' interview," said
Jacqueline
Johnson,
who has more than 10 years of experience temping in Washington,
DC, Boston, Mass., Nashville, Tenn., and Northridge, Calif.
Bring
a resume with a detailed work history and contact information for
references. Although agencies definitely look at candidates' work
history and skills to determine a proper fit, the interview is considered
the key to getting a good placement. The career counselors who conduct
the interviews are usually the same people who decide what assignment
you'll be offered. Strive to make a good first impression - it can
only pay off in the long run. "I've established a rapport with
the counselors," said Johnson. "They look out for you,
get you the best jobs and the best pay."
Communicate
your interests to the agency
Perhaps
most important, let the counselors know what type of position you
are interested in, where and when you are available, and how many
hours a week you are interested in working. "Tell them what
you don't want, too," added Johnson. "You need
to be honest about your expectations and limitations."
If
an agency doesn't seem to be interested in your preferences, share
your concern or look elsewhere. You want to avoid getting an assignment
that is neither enjoyable nor lucrative. As a temp, Scott Verrastro
learned the hard way about the importance of communicating with
the agency. "The first agency I registered with hardly ever tried
to find me a job, and never actually asked what I want to do, or
what might be good for me," he said.
Trained
in music literature, Verrastro had been looking for something in
the music industry or journalism. So he left that agency after a
few days of mind-numbing data entry. The second agency he registered
with did much more legwork - they asked him more detailed questions
and quickly found him a suitable position. He has been on that assignment
for nearly a year.
After
the interview come the tests
The interview isn't the only thing you'll want to ace. If you
receive a possible placement from an agency, not only must you complete
all the legal paperwork (don't forget to bring proof of U.S. citizenship
or a work visa), but you may also have to take a number of composite
tests. Depending on the placement you seek, you could be quizzed
on any number of skills, including computer desktop basics, intricate
PowerPoint presentations, and telephone transfer systems. Agencies
want to make sure your skills match what you said on your resume,
as well as their needs, before placing you with one of their clients.
"One
of the drawbacks is the paperwork and extensive testing," said
Johnson. "It's three or four hours the first time you go in.
But once you get past that, it's cool." However, most agencies
use the same computer-based test, so you may become a point-and-click
pro after a day or two of interviewing at agencies.
Ask
questions and read the fine print
Before you take your first placement, carefully read all materials
provided by the service. As with any legal document, make sure you
read and understand everything before you sign. Find out your contract
responsibilities - ask if there is a minimum number of hours you
must work a week or if you qualify for overtime pay.
Also,
find out what benefits your agency offers. Do you receive vacation
pay after a certain number of hours? Is there a health insurance
program? A 401(k)? Not only does understanding your responsibilities
and benefits help you make the most of your temporary employment,
it can also provide you with insight into your professional goals.
-
Regina Robo, Salary.com News Editor
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