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You've
decided to give temping a try and have found an agency that appears
to serve your needs. You've applied for a spot on their fleet of
workers and they've agreed to take you on. So now what?
Most
temp agencies have a surplus of drudge work, so if they can't find
you a plum assignment your first day on the job, they can at least
offer you a "temporary" temporary position. But don't worry - if
you're looking for a computer technologies assignment, and they
ask you to do some mindless number-crunching, feel free to say no.
"Don't let them
pressure you into an assignment," advised Jacqueline Johnson, who
has more than ten years of temping experience.
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However,
Johnson added that holding out indefinitely for the perfect placement
isn't a good idea either. "Don't refuse too many assignments, because
they'll think you're uncooperative and will stop calling," she said.
You
also have to make sure you're being honest about your expectations
and limitations with your agency contact. Obviously, you wouldn't
want to volunteer for a position in a neighboring area if you don't
have the requisite transportation, just as you should turn down
a placement in a busy metropolitan area if you can't stand the subway.
Go
with the flow as best you can
Like any new job, the first day as a temp on a new assignment is
usually the hardest. Some temps find it helpful to make a cheat
sheet detailing the employer's name, starting time, where to report,
pay rate, and the agency contact.
Once
you report for duty, you're likely to be given a specific task to
accomplish, concrete instructions and a communal workspace. Don't
be surprised if you are ignored by most of your coworkers - while
permanent employees' animosity toward temporary workers is largely
a media invention, an "us-and-them" mentality can, and has been
known to, exist
in the workplace, according to veteran temp Scott Verrastro.
Don't
fret if you don't like a placement or feel the pay is too low. Bargain
for a better rate or a more enjoyable placement. "Just as you need
the job, they need you as well, so you have some leeway," said Johnson.
So, if you're stuck answering phones or entering spreadsheet information
when you'd rather be chatting with customers or configuring networks,
let your agency know - but don't walk out on a bad assignment. Hang
in for a few days until they can find you a replacement. Not only
will your diligence prove to the agency that you're a dependable
worker, it may prompt them to find you a more fitting position.
Lack
of benefits is the main drawback
Verrastro has been a temp for 14 months. He said he values the flexibility
of his work schedule, but also recognizes the down side of his employment
choice: he's been without health insurance for more than a year.
"The cons are having no benefits or sick days. Where I live, it's
imperative to have a job with benefits, health insurance, and job
security, as most can't afford to be without them for long," he
said.
While
more than 75 percent of the larger staffing firms offer health insurance,
according to the American Staffing Association, a watchdog group
that monitors the industry, only 15 percent of individuals choose
to participate in the programs. No specific reasons for this low
number were cited in their study. "It's most likely due to the inadequacy
of the agencies' plans. They may not cover enough, or may still
cost too much," said Verrastro. The agency he works for describes
itself as a $3.7 billion international organization, yet it doesn't
offer health insurance, even for its long-term employees.
In
the future, job seekers may become more choosy about benefits. Gregory
Booth, CEO and cofounder of Net-Temps, an online recruiting source,
thinks the temp industry will offer more benefits over time. "You're
going to see benefits become more portable from one staffing company
to the next," he said. "Staffing companies are increasing their
benefits at the same time that a lot of Fortune 500s are decreasing
them."
While
the future of temp benefits may look brighter, it's currently necessary
for contingency workers to do some research into alternative sources.
Some states subsidize health care to low-income workers, and certain
people can qualify for a discounted plan through an HMO. If your
spouse's or parent's employer offers health care, you may have the
option to be added to that program for a fee. "The one reason you
find people leaving the temp industry is to find jobs with health
insurance," Johnson said. "That's the only drawback, because if
you get sick and don't work, you don't get paid."
Most
are not in it for the long haul
Many job seekers see the combination of schedule flexibility and
a constantly changing work atmosphere as a professional alternative
to the tedium and concreteness of working full-time. While flexibility,
work diversity, and free training are generally considered some
of the pros of temping, the generally vulnerable nature of employment
is difficult for many people to adapt to.
On
average, not many people temp for long. According to the American
Staffing Association, the average length of time a temporary employee
works with a staffing firm is 10 weeks, with less than 1 percent
of the temporary work force remaining in their posts for the long
term (defined by the Employment Policy Foundation as 24 months).
Those workers who do stick around are more likely to be in jobs
that offer benefits or loyalty gains. Statistically, long-term temps
have other income or benefits sources (from a spouse or parent,
for example), alleviating some of the financial stress that accompanies
temping without benefits.
"I'm
giving serious thought to going back and finishing my degree," said
Johnson, an aspiring nurse. In the meantime, she qualifies for state-sponsored
health care, which reduces her financial burden. And for now, she's
not quite ready to leave her flexible work world. "I'll continue
to temp in the meantime," she said.
Verrastro
is looking to move out of the temporary work industry, if only to
receive health insurance and other benefits. "I could see myself
temping in the long term only if it's in a more affordable city,"
said Verrastro, who lives in Boston, Mass., a city well known for
its high cost of living. "In a cheaper city, temping becomes much
more convenient."
Your
job satisfaction is likely to vary no matter what employment sector
you're in. One person's dream job is another's worst nightmare.
Due to the nature of temping, one day you're working, the next day
you're watching soap operas if there are no assignments that appeal
to you - and the anxieties around making ends meet may be exacerbated.
"Not
everyone is cut out for temping," said Johnson. "Some people need
the commitment from their employers."
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Regina Robo, Salary.com News Editor
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