Co-Workers from Hell: Dealing with Difficult Colleagues

The Know-It-All

Meet Sam Smarty-Pants. Sam has a better solution for everything. Whether it’s a simple idea you’re sharing, or a complex task you’re completing, Sam will want to share -- loudly and with everyone -- how things could be done better. The Know-It-All is driven by his desire to be seen as an expert, and frequently does this by putting others down.