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Article:

More Co-Workers from Hell: Dealing with Difficult Colleagues, II

Managing the Non-Team Player

Never “make up” for the non-team player’s lack of performance. Instead, point out how their apathy and lack of engagement has hurt efforts. Try to engage the Non-Team Player by asking for her opinion and thoughts, and giving positive feedback when she engages.

If you discover that the Non-Team Player is really just an extremely shy individual who prefers to work alone, find valuable things for her to do that gel with their preferred approach.