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Article:

More Co-Workers from Hell: Dealing with Difficult Colleagues, II

Managing the Passive Aggressive

People who fit this profile have serious difficulty expressing their feelings, and when confronted with their behavior they will often sulk, give you the silent treatment, or simply walk away. The first step in dealing with a Passive Aggressive is to ignore covert manipulation, and not give in to it.

If you do confront the Passive Aggressive, focus on your feelings and not on his or her character or behaviors. Because passive aggressives feel that others are out to get them, focusing on their character or behavior will bring out passive aggressive traits even more.