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The
rules of performance reviews are changing. Not too long ago, management
guru Peter Block said, "The performance review is the company's
opportunity to prove to you, once again, that they own you."
But as employees gain better access to information and assume more
responsibility for managing their careers, the performance review
is becoming another opportunity for you to demonstrate value to
your company.
The
purpose of a performance review
Performance reviews give employees and employers a chance to evaluate
regularly whether they are happy with each other. The review is
a meeting between you and your boss to discuss both the results
of your work and the process you went through to achieve them. The
discussion includes an evaluation of your initiative, problem solving,
attitude, professional demeanor, and other qualitative aspects of
your performance.
The
conversation does not have to take place all at once; you can break
it up into more than one meeting. And
performance reviews can be negotiated if you go in with firm evidence
in your favor.
Understand
where your boss is coming from
It's rare for someone to actively look forward to a performance
review. If you have some hesitation, chances are your boss does,
too.
Managers
spend years trying to master the art of giving a really good performance
review. But now you have the opportunity to make the performance
review process much more fun, much more stimulating, and much more
enriching for both parties. Make it as easy as possible for your
boss to write you a terrific review.
Your
boss may have some idea of your accomplishments, but is probably
not keeping close tabs on both process and results. Most managers
conduct and write up a group of performance reviews at once. Unfortunately
they are often under deadlines set by the human resources department
and by their boss, and may not have access to everything their direct
reports have done during the year. You have to build the case for
yourself. The better prepared you are, the easier it is for your
boss.
Document
your accomplishments
No one is paying closer attention to your work than you are. The
performance review, and the promotion or salary increase that often
goes with it, goes much better if you make a habit of keeping good
notes about your accomplishments. In addition to helping you make
your case in the review, these notes also provide moral support
in between reviews. The company wants to know what you've done for
it lately.
Ask
yourself if your pay in line with your performance. Are you prepared
to discuss your accomplishments? You can test the level of your
performance through the performance review tool available on the
Self-Tests section at Salary.com.
One
way to document your contribution to your company is to keep a job
diary. Your first day on the job is not too soon to start. Make
a habit of writing down what you did and how it helped meet the
company's objectives. Keep lists or spreadsheets, and anticipate
the future by thinking about what you would like to accomplish next
year.
Other
people's feedback is also valuable when you are preparing for a
review. If someone sends you written kudos, put them in a file.
If someone says something complimentary, ask him or her to put it
in writing.
Even
if your diary is incomplete, always prepare for your performance
review by making a list of your accomplishments for the year.
Document
your attitude
Performance is about results, but not just about results. Attributes
such as positive attitude, willingness to put in overtime, and quality
of work, are essential. Include a few good stories about your work
in your diary to illustrate what you added.
Think
seriously about what your general behavior conveys to those around
you. Try to be "likable" in the corporate sense. That
means being pleasant to be around, respectful of others, and deferential
to people with more experience. It means being comfortable with
the rules and willing to put in extra work when it's called for.
Make
the grade
When you get constructive feedback in a performance review, listen
to it carefully and objectively. If part of the feedback is difficult
to hear, take some time to consider what was said, so as not to
appear defensive. Later, when you have some privacy, think about
what you heard and whether you have an opportunity to learn from
it. Companies value employees who can accept professional guidance.
The
performance review is usually a separate conversation from the discussion
of raises and promotions, but it is related. The outcome of your
review is likely to be a sheet of paper with number or letter grades
on it, and a set of attributes on which you are graded. Ideally
you want to be in the top one or two grades for each attribute,
so that you are in line for more responsibility and more money.
Then,
the day after the performance review, it's time to write in that
job diary again.
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Linda Jenkins, Salary.com contributor
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