How to Become a Field Service Director
Step 1: Understand the job description and responsibilities of a Field Service Director
What does a Field Service Director do?
A Field Service Director directs and oversees field services activities within an organization. Plans and develops policies and procedures for on-site installation, testing, maintenance, and troubleshooting. Being a Field Service Director ensures all field service projects are completed within budget/deadline to meet customers' needs. Requires a bachelor's degree in area of specialty. Additionally, Field Service Director typically reports to top management. The Field Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Field Service Director typically requires 5+ years of managerial experience.
Kris Oldland, Editor-in-Chief, Field Service News talks to Kevin Starr of ABB's Oil and Gas Division, to get his take on just how pivotal it is we all get on board with the digitalisation agenda….
Kevin Starr, Program Director, Advanced Digital Services, for ABB jokingly refers to himself as someone who is just getting started, having spent 31 years in the industry.
This anecdote serves as a stark example of just how much service delivery has moved within just a matter of decades. In terms of actual service delivery, automation, particularly in industrial sectors, has made the way work today almost unrecognisable from how things were done in the past.
This is something which needs to be fully understood and acknowledged for companies to be able to bring their business and operational processes in line with modern means of tackling service delivery.
“What we’ve always done in the service space, doesn’t work today,” Starr states bluntly.
Step 2: Learn best tips to become a Field Service Director
Best tips for those who want to become a Field Service Director
Here are some tips to become a Field Service Director.
Offer career development opportunities.
Make team spirit part of your corporate culture.
Invoices are sent to customers 1 month after the intervention, and that is, if no unexpected events happen underway.
The communication with our customers is not efficient.
We are unable to react fast because we don’t know the exact location of our technicians.
Step 3: View best colleges and universities for Field Service Director
Best colleges and universities for Field Service Director
- Butler University
- Carroll College
- Cooper Union
- High Point University
- Princeton University
- Providence College
Step 4: Think about whether is it worth to be a Field Service Director
Is being a Field Service Director Worth it?
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Regional Field Service Manager Feb 13 Full-Time, Partial Remote Job Candidates need to be able to work in the City or State specified Basingstoke, United Kingdom.
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It can be difficult to explain how our case management services can help make a real difference in people’s lives.
A PE can oversee the work of other engineers, sign off on projects, and provide services directly to the public.
Step 5: Prepare relevant skills for being a Field Service Director
What skills do you need to be a Field Service Director?
This role is not a beginner's role, as such, there are many skills required. It is vital to the role to command: Electronic Equipment Installation, Electronic Troubleshooting, Field Service Management, On Site Preventive Maintenance, Service Delivery, Technical Services, Technical Troubleshooting. Management isn't easy, if it were, everyone would have the competenticies to execute the role with success.
Ability to sit at a desk or be in the field as necessary.
Strong understanding of state and federal regulations regarding Personal Care Services.
Previous P&L accountability or contract-managed service experience is desirable.
The Director, Learning Strategy and Experience will be responsible for leading a team of enablement….
Ability to deliver high-end customer service when interfacing with clients.
Step 6: View average salary for Field Service Director
How much does a Field Service Director make?
The average salary range for a Field Service Director is from $126,180 to $146,507. The salary will change depending on your location, job level, experience, education, and skills.
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