How to Become a Retail Banking Product Manager

The center of product development will be superior customer experience.

ICICI Bank - Product Manager - Retail Banking (Credit Cards/ Mortgage/ Consumer Finance/ Other Retail Products).

This position is part of the Retail Segments Team which is responsible for the growth of both consumer and retail business banking segments.

Specifically, the candidate will be part of the Retail Business Banking Segment Team, accountable for driving acquisition, retention, and deepening of Retail Business accounts.  This position will assist the team in building out the segment approach to Retail Business Banking, including developing the value proposition and segmentation strategy, and then executing programs against this strategy to reach business goals.

This position will report to the Retail Business Banking Segment Head.

Execute global standard Product Optimization strategies to deliver Product level RoRWA.

Responsible for Portfolio health on relevant products – delivery through regular engagement with Risk teams in country to track portfolio performance (through lead indicators) and taking necessary actions to ensure loan impairment is within approved and acceptable limits.

Have oversight and ownership on end-to-end (standard) process to ensure execution of on-boarding for clients and fulfillment of products through engagement with relevant stakeholders involved in executing the standard process to ensure we deliver a seamless client Value Proposition.

Work with segment and frontline teams to identify client needs and launch existing global product solutions to meet these needs.

Provide market-leading, compelling Digital product experiences that can leverage the global scale and distribution network.

The ideal candidate for the Standard Chartered Bank Product Manager Retail Banking should hold relevant skills, qualifications and experience.

At least 8 years’ solid product and marketing experience in retail banking products including SME loans.

Working under direction from the HSBC Global Money leadership team and Global Digital Product Management community the Digital Product Manager will be responsible for providing on the ground Subject Matter Expert support for requirements and delivery sprints, articulating their product vision, owning requirements including user stories, designs, copy and empowered to make decisions on scope and priorities based on a variety of factors.

The Digital Product Manager will also need to build strong relationships with in country teams and global stakeholders to enable understanding and knowledge of global vision and market considerations in order to drive product development.

Develop strong working relationships with market stakeholders across the globe to understand the local product, regulatory and competitive environment in order to design this into global requirements.