How to Become a Spa Manager
Step 1: Understand the job description and responsibilities of a Spa Manager
What does a Spa Manager do?
A Spa Manager manages the spa facility. Administers, plans, and evaluates programs for all age groups. Being a Spa Manager hires, trains, and monitors the performance of professional spa personnel. Ensures that program goals are met and adheres to local, state, and federal regulations regarding cleanliness, accessibility, and safety of the facility. Additionally, Spa Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Spa Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Spa Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
Duties may vary considerably depending on the size of the spa and the types of treatments it offers.
For instance, some spas are day spas, and may only be open during normal business hours, offering treatments such as beauty care, nail care, skin treatments, and haircuts, among others.
Other spas may function more like resorts, where guests come to stay for several days, and may receive treatments such as massages, body treatments, or hydrotherapy, just to name a few.
In general, the duties of a spa manager will be to provide excellent customer service and to supervise spa employees.
A spa manager may also be responsible for creating advertising and other promotions for the spa, and for maintaining public relations.
Step 2: Learn best tips to become a Spa Manager
Best tips for those who want to become a Spa Manager
Here are some tips to become a Spa Manager.
Start with a well thought-out plan.
Don't chase the illusion of success.
Know thy customer, know thyselfBelieve it or not, spa customers evaluate the quality of a spa more on how they feel in it more than on the individual services themselves.
Know thy customer, know thyself.
Plan a service menu that generates profits, not just sales.
Step 3: View best colleges and universities for Spa Manager
Best colleges and universities for Spa Manager
- College of the Atlantic
- Cleveland State University
Step 4: Think about whether is it worth to be a Spa Manager
Is being a Spa Manager Worth it?
Other names for this job might include Assistant Spa Director, Assistant Spa Manager, Associate Spa Director, Day Spa Manager, Department Manager, Director of Spa and Guest Experience, Health Spa Manager, Manager Massage Department, Med Spa Manager, Owner-Spa Director.
In this job description guide, you will find out what do Spa Managers do and what is their typical work day like.
After reading this, you will have a much better idea on whether you will like working as a Spa Manager or not.
On a daily basis, Spa Managers Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
In a normal work day, another thing that Spa Managers do is they Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
Step 5: Prepare relevant skills for being a Spa Manager
What skills do you need to be a Spa Manager?
This role is not a beginner's role, as such, there are many skills required. It is vital to the role to command: Customer Engagement, Customer Service, Product Promotion, Sales Promotions, Service Delivery, Store Upkeep/Cleaning, Staff Training. Management isn't easy, if it were, everyone would have the competenticies to execute the role with success.
Qualified and professional spa staff with financial and leadership skills as well as strong organisational abilities are what spa management is all about.
Spa Managers must be able to communicate well (written or verbal) with guests, staff and suppliers alike.
Spa managers who follow this mantra make great decision-makers who are unafraid to move the boundaries and push the business forward.
Responsibilities for spa managers extend to IT skills (for business plans, social media and marketing or promotional activities) as well as financial skills.
Your staff are your most valuable asset so training and staff development must be a priority for Spa Managers.
Step 6: View average salary for Spa Manager
How much does a Spa Manager make?
The average salary range for a Spa Manager is from $59,976 to $75,651. The salary will change depending on your location, job level, experience, education, and skills.
- View average salary for the United States
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