How to Become a Switchboard Operator

Step 1: Understand the job description and responsibilities of a Switchboard Operator

What does a Switchboard Operator do?

A Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Trains and guides other switchboard operators on daily activities. Being a Switchboard Operator requires a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. To be a Switchboard Operator typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision.

People's Opinions on Switchboard Operator responsibilities

A switchboard operator works for major companies, hospitals, and hotels where an influx of telephone calls are normally coming in.

02/14/2020: Pittsfield, MA

The operator assists callers by answering the line and connecting the caller to the correct person or department.

01/17/2020: Reading, PA

Before modern inventions came into play, switchboard workers had to manually connect callers on a switchboard by plugging phone lines into the correct circuit.

12/02/2019: Champaign, IL

Today, switchboard operators work through computerized systems that need less human involvement.

02/08/2020: Saint Louis, MO

The operators of today are more customer service driven than in older days.

02/10/2020: Lowell, MA
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Step 2: Learn best tips to become a Switchboard Operator

Best tips for those who want to become a Switchboard Operator

Here are some tips to become a Switchboard Operator.

People's Opinions on best tips

Control powerhouse equipment, like converters, rectifiers, transformers, and also generators, to direct, distribute, and also maintain power to processing equipment, according to demand.

12/25/2019: Bangor, ME

Move switches on central control panel to regulate converters plus rectifiers to convert alternating current or direct current transmit it to electrolytic cell department, according to production demand.

12/23/2019: Melbourne, FL

Observe demand meters, gauges and additionally recording instruments moves controls to make sure efficient power utilization, equipment operation and additionally maintain power distribution, according to departmental demands.

11/29/2019: Richmond, VA

Monitor gauges, alarms, and also oscilloscopes to detect as well as prevent damage to equipment disruption of power.

01/29/2020: Saint Cloud, MN

Record operational data, like chart as well as meter readings, power demand plus usage, malfunctions repairs, and also operating time.

01/23/2020: Salt Lake City, UT
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Step 3: View best colleges and universities for Switchboard Operator

Best colleges and universities for Switchboard Operator

  • Butler University
  • Carroll College
  • Cooper Union
  • High Point University
  • Princeton University
  • Providence College

Step 4: Think about whether is it worth to be a Switchboard Operator

Is being a Switchboard Operator Worth it?

People's Opinions on lifestyles

Switchboard Operator started with a primary fermentation in a combination of 500L neutral puncheons and new 200L Firestone Walker American oak casks.

12/08/2019: Philadelphia, PA

A magistrate has granted police 10 more days to complete probing a taxi driver linked with the murder of Mildred Odira who worked as a switchboard operator.

02/26/2020: Altoona, PA

On D-Day, three operators each from the army, navy and air force sat in a row, working the switchboard linking comms HQ and the front line across the sea.

12/15/2019: Colorado Springs, CO

Mwenda, who is currently the chief officer for disaster and acting chief officer of water at Nairobi county, was once a switchboard operator before moving on to the security industry to work as a supervisor.

02/09/2020: Somerset, NJ

Mwenda has also worked as a switchboard operator at the Kenya College of Communications Technology.

12/14/2019: Mcallen, TX
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Step 5: Prepare relevant skills for being a Switchboard Operator

What skills do you need to be a Switchboard Operator?

There are many skills required to succeed in this role, which vary in importance depending on the exact role and department size.  The daily workload for this job will be highly dependant on these skills: Business Communications, Call Screening, Telephone Skills/Etiquette, Training Delivery.  Some of the more basic skills required are: VoIP Software.  By growing your skills to reflect the ones mentioned, you are more likely to succeed in this role, and move forward to a more senior position.

People's Opinions on Switchboard Operator skills

Hospital Switchboard Operator looking for an open position in which to display and utilize talents and experience acquired in this field.

02/05/2020: Sarasota, FL

Your switchboard operator job description should emphasize the need for a great speaking voice.

11/30/2019: Ventura, CA

Finally, switchboard operators should have a basic understanding of troubleshooting telecommunication systems.

12/06/2019: Atlanta, GA

In the event something breaks down, the operator must be able to perform basic maintenance to attempt to get it back up and running.

02/21/2020: Rapid City, SD

Yet you can minimize that rapid-fire assault of applications and help narrow your candidate pool down to only the most qualified by improving your switchboard operator job description and refining it using criteria that attract candidates with the skills needed to effectively support your business.

01/25/2020: Cedar Rapids, IA
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Step 6: View average salary for Switchboard Operator

How much does a Switchboard Operator make?

The average salary range for a Switchboard Operator is from $37,809 to $49,340. The salary will change depending on your location, job level, experience, education, and skills.

Salary range for a Switchboard Operator
$37,809 to $49,340

Step 7: Find relevant Switchboard Operator jobs, and apply.

Looking for Switchboard Operator jobs?

Here are some Switchboard Operator jobs in the United States.

Search Switchboard Operator Jobs in the United States

Step 8: Explore Career Path of Switchboard Operator