How to Become an Employee Services Manager
Step 1: Understand the job description and responsibilities of an Employee Services Manager
What does an Employee Services Manager do?
AN Employee Services Manager manages the selection, design, and implementation of employee engagement programs geared to attract and retain employees. Administers programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Manager analyzes and assesses program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Requires a bachelor's degree. Additionally, Employee Services Manager typically reports to a manager or head of a unit/department. The Employee Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Employee Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Human Resource (HR) managers constantly face the mammoth challenge to increase efficiency and provide better employee services.
Employee self-service portals keep such issues from arising so that communications are as efficient as the other aspects of your HR services.
Engaged employees are more willing to go the extra mile to resolve a client’s problem or close a sale, contributing to a culture that consistently delivers great customer service.
Engaged employees pay way more attention to their work.
ESS provides each employee with an individual, one-stop-shop for viewing and managing their own Employee Profile, including performance evaluations, counseling forms, and development tools.
Step 2: Learn best tips to become an Employee Services Manager
Best tips for those who want to become an Employee Services Manager
Here are some tips to become an Employee Services Manager.
They are natural problem-solvers.
Step 3: View best colleges and universities for Employee Services Manager
Best colleges and universities for Employee Services Manager
- Butler University
- Carroll College
- Cooper Union
- High Point University
- Princeton University
- Providence College
Step 4: Think about whether is it worth to be an Employee Services Manager
Is being an Employee Services Manager Worth it?
These services provide assistance to employees in a variety of ways to improve their work and personal life.
These programs are arranged to meet an organization's goals while assisting employees with their personal lives.
The manager will possess deep knowledge of HR processes, advise on best practices for optimizing the use of HR tools, seek opportunities to drive global HR process optimization and.
They will be passionate about employee experience and model inspirational leadership.
Ensure Employee Services has enough time to proactively learn and understand programs, build out the knowledge database to ensure a positive and efficient employee experience.
Step 5: Prepare relevant skills for being an Employee Services Manager
What skills do you need to be an Employee Services Manager?
In order to drive yourself and your team to success, in a management position you need to have a broad base of skills. For success in this position, you effeciency with these skills is key: EAP Administration, Employee Communications, Employee Self-Service Administration, HR Policy Administration, Training Management, Employee Wellness. For this role, you will need to be adept in with: Human Resource Management Systems (HRMS). Although every company varies in their requirements, these competencies will help you in this role.
Ability to effectively convey information to managers/supervisors.
Experience assigning work to subordinate based on priorities, level of difficulty and employee's capabilities.
Working knowledge of HR systems is beneficial, particularly SAP-Employee Central, SuccessFactors and ServiceNow.
Experience gained within the Financial Services sector.
portals and mobile platformsDelegate tasks according to employee skill.
Step 6: View average salary for Employee Services Manager
How much does an Employee Services Manager make?
The average salary range for an Employee Services Manager is from $83,217 to $120,354. The salary will change depending on your location, job level, experience, education, and skills.
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Average salary for Employee Services Manager jobs
- Employee Care Services Manager
- Employee Uniform Services Manager
- Employee Health Services Manager
- Employee Global Mobility Services Manager
- Employee Relocation Manager
- Employee Relations/Shared Services Representative II
- Employee Relations/Shared Services Representative III
- Employee Relations/Shared Services Representative IV
- Employee Relations/Shared Services Representative I