- Voted Best Place To Work in Australian Healthcare by Australian Financial Review
- Work/life balance - paid leave for volunteering, pets, study and wellbeing
- Join a business with sustained well-paced growth and a quality service focus
LiveBig is a specialist allied health team providing therapy and assessment services for people with disability. We provide services at home and in the community and operate in Sydney, Melbourne, Perth & across Queensland, and we are looking for someone to take a one-year fixed-term maternity leave contract, in a role on our recently expanded customer team.
As part of the Arriba Group, we are proud to have been consistently voted amongst the
Best Places To Work in Healthcare by the Australian Financial Review - our commitment to a quality life for our staff and clients is why.
WHY WE LOVE WORKING AT LIVEBIG!
- We invest in our people - highly experienced managers & the best onboarding in the industry
- We value work/life balance - 8 days of additional leave a year - 4 "You" days of extra leave, pet leave, volunteering leave, study leave true hybrid working
- We prioritise your development - $1000 CPD allowance for all staff, plus a LinkedIn Learning account & opportunities for lateral moves
- We love what we do – you need to care about this work to be amazing at it, and our team does exactly that
WHAT THIS ROLE IS
Reporting into the National Operations Manager, this role is taking over from one of our CRMs who is going on maternity leave.
Key Information
- Full-time 1-year fixed-term
- Can be based anywhere in Sydney (hybrid role - 2 days per week in our Sydney CBD office)
- Create, maintain, and enhance national participant referral pathways and customer relationships, identifying gaps and developing protocols for efficient referral processes
- Establish and maintain strong relationships with key referrers and stakeholders, community organisations, clients, and their families/carers to access and promote LiveBig allied health services
- Represent LiveBig at meetings, community events, expos and networking opportunities
- Gather and document relevant client information, including therapy needs, and goals, ensuring all required documents and consent forms are provided to the client.
- Support marketing and brand activity and identify opportunities for improvement or new activities
WHO WE WANT TO HIRE
- Experience in a customer/client role in an NDIS-focussed organisation
- Knowledge and understanding of allied health services, disability sector, the NDIS and community sector
- High level of customer service orientation and experience in customer relationship analysis and planning
- Proven experience in sourcing and gathering sales activities
- Enjoys working in a fast-paced, dynamic and outcomes-focused team environment
- Highly developed communication skills, negotiation, relationship building and interpersonal skills
- Fun! We want passion and excitement for the meaningful work we do
- Hold/eligibility for an Australian driver’s licence
APPLY!
If you would like to be considered for the position please click "apply.” For a confidential discussion email omurphy@arribagroup.com.au or call Owen on 0437 980 676
We put people first. Let’s create the future together. We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI community and people living with disability. We are happy to adjust our recruitment process to support accessibility needs.
LiveBig requires all prospective individuals to undertake and provide satisfactory clearance of background checks and/or registered checks.
The checks undertaken by LiveBig include (but not limited to), police background checks, NDIS clearance and Working With Childrens check.
Unsuccessful or unsatisfactory clearance of these checks will be taken into consideration and may result in the unsuccessful outcome of the recruitment process and/or withdrawal of any employment contract agreement made prior to commencement.