Clinical Applications Specialist

Employment Type

• Permanent Full Time
• 38 hour working week within a flexible hybrid work model
• Opportunity to work from our many offices across Chatswood, Charlestown or St Leonards
• Attractive salary, $122,850 – $139,559 11.5% Super and annual leave loading
• Join the team enriching health in millions of ways every day through digital innovation
  
  

About Us

Working at eHealth NSW is more than a job. Every day, we set out to design, build and innovate world class digital solutions that will transform how healthcare is delivered to patients across NSW. It’s a genuine opportunity to join a team of technology professionals, health partners, industry leaders and academia to develop solutions that help save and improve people’s lives.

Come work with us

We have an exciting opportunity in the NSW Health AIR Integration service for a Clinical Application Specialist.

AIR Integration Service submits immunisations recorded in electronic medical records to the federal Australian Immunisation Register. You will be part of a small team that supports the operations and error management for NSW Health. Reporting into the Product Owner, you will be responsible for delivering ongoing support, improvements and service developments for the state level service, by applying specific operational, functional and some technical expertise along with relevant domain knowledge to achieve optimal business outcomes. The role involves working closely with a range of stakeholders including clinical service managers, administrators, clinicians across all LHD/SHNs, the state Integration Services Team as well as relevant bodies at state and commonwealth level.

Health Manager Level 3, commencing salary from $122,850 – $139,559 plus super and annual leave loading.

For More Information, Read The Full POSITION DESCRIPTION.

(Please note that this role is internally referred to as "Digital Specialist - Health")

What You Will Do

As an integral member of the NSW AIR Integration service, you will have the following knowledge base, experience and skill set:

• Working closely with patient care delivery teams across all Local Health Districts and Speciality Health Networks
• Significant knowledge and experience in the use and support of clinical ICT applications
• Medical records capture, quality assurance and records management
• eHealth Service Delivery integration between Local Health Districts and national health services
• Working collaboratively with state and national stakeholders
• Data gathering, reporting, analysis and interpretation
  
  

About You

We are seeking motivated and committed individuals with:

• Demonstrated capability to build and maintain effective working relationships with clinical and non-clinical stakeholders at state and national level including vendors
• Demonstrated understanding of changes and upgrades to the various eMR domains and related idiosyncrasies
• The ability to work independently as well as collaboratively in a small dynamic team with competing priorities
• Excellent skills in analysing business requirements and functional specifications to guide technical development
• Proven ability to troubleshoot incidents, identify issues proactively and come up with working solutions
• A growth mindset, and commitment to continuous learning and personal development
  
  

If this sounds like you and you’re looking for a rewarding new opportunity, we would love to hear from you.

Benefits Of Working For EHealth NSW

Our people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace. We support our people with great benefits so they can support the patients and staff of NSW Health. These include:

• Flexible work options
• Skills and leadership development training programs
• Allocated day off per month
• Salary Packaging
• Health and wellbeing programs
  
  

More information about these benefits, can be found at Benefits | eHealth NSW.

Valuing diversity and inclusion

eHealth NSW is committed to providing a working environment that embraces and values diversity and inclusion. We welcome and encourage applications from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with disability and LGBTIQ for all advertised positions and have strategies in place to support you.

For more information on the strategies in place to support diversity and inclusion, please visit our Diversity and Inclusion Strategy.

How To Apply

All applicants must review the role description and apply by submitting an up-to-date resume (up to 5 pages) and cover letter (1-2 pages) describing your characteristics, interest and motivation in applying for this role, as well as very briefly highlighting your relevant skills.

If you require assistance or have any questions about the role, please contact Prachi Javalekar on Prachi.javalekar@health.nsw.gov.au or on 0467 933 849 and quote REQ516588.

If you require adjustments to the recruitment/interview process, please contact Olivia Liu on Olivia.liu@health.nsw.gov.au.

We appreciate candidates are increasingly leveraging AI in various ways to enhance their job search. We see this in the preparation of applications and for interviews. It is our hope that you show us who you are and how you think and the best way to do this is to be yourself.

Applications Close: Tuesday 22 October 2024 (11:59 PM AEST)

Additional Information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role, you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia)