Shop Supervisor
We currently have one Permanent, Part Time (0.7 FTE) vacancy for immediate filling.
About us
The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.
About the role
The Shop Supervisor is responsible for daily retail operations including cash reconciliation, rostering, invoicing and overall planning the daily workload.
This position oversees the retail shop, supervises the sales team and focuses on sales growth, improving customer service, maintaining shop presentation, developing teamwork and improving shop profitability.
About you
We are looking for a dynamic, self-motivated individual who enjoys a challenge and wants to make a difference.
The successful applicant will be expected to:
How to apply
Please ensure you review the attached Job Description Form (JDF) for further information about the work-related requirements (Selection Criteria) of this position. This information will assist you with the preparation of your application.
We require you to submit:
WRR 2) Demonstrated excellence in customer service skills.
WRR 3) Demonstrated ability to lead and motivate a team.
WRR 6) Proven ability to operate office computer applications (word processing, spreadsheets and emails) and experience with point of sale software applications.
WRR 7) Demonstrated ability to actively promote sales both individually and as a team.
The remaining work-related requirements will be assessed at a later stage in the recruitment process.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
To submit your application, click “Apply for Job” button at the bottom of this page. Emailed applications will not be accepted.
If you experience technical difficulties applying online, please contact the RAMS Helpdesk on 1300 733 056, in the first instance. For information about the process, you can contact Human Resources via hr@museum.wa.gov.au
Further Information
If you would like further information on this opportunity please contact, Steve Williams, Visitor Services Manager on 0466 665 023.
Eligibility to Apply
To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments) at the time of application.
A current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.
Equity and Diversity
The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and young people. The Museum values the importance of a work environment which is representative of the wider community, and which supports a variety of perspectives.
Accessibility: If you have any communication or access needs that require adjustment to allow you to participate in this recruitment process, please contact the National Relay Service:
Subsequent Vacancies
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies at the WA Museum and the Department of Local Government, Sport and Cultural Industries (DLGSC) for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy.
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