Skills & Competencies for Facility Maintenance Technician I

Facility Maintenance Technician I job profile

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JOB SUMMARY for Facility Maintenance Technician I

Performs basic and routine facilities maintenance, construction, and repair tasks according to service, quality, and safety standards.

JOB RESPONSIBILITIES for Facility Maintenance Technician I

Following standard operating procedures, installs, inspects, repairs, and performs preventative maintenance to mechanical, electrical, plumbing, HVAC, safety, and waste management systems. Assists with miscellaneous facility projects, including painting, drywall, carpentry, installation of fixtures, and moving furniture or materials within the facility. Utilizes a work order system to log activities as required. Works with or assists trades contractors to complete projects or complex repairs.

Facility Maintenance Technician I SALARY RANGE

BASE 50%
$46,004
TOTAL 50%
$46,548
Job Level
A01
Job Code
SC16000622
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Facility Maintenance Technician I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Facility Maintenance Technician I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for Facility Maintenance Technician I

1 Industry Competency – Equipment Maintenance
Proficiency Level -1
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Lists the latest tools and technologies used for equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Uses different power and hand tools to help accomplish maintenance tasks and work orders.
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Level 3 Behaviors
(Moderate Experience)
Maintains equipment maintenance tracking software to reduce unexpected downtime.
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Level 4 Behaviors
(Extensive Experience)
Provides training to team members on proper maintenance of engineering equipment.
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Level 5 Behaviors
(Mastery)
Sets guidelines and procedures in performing diagnostic troubleshooting on all engineering equipment.
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2 Industry Competency – Carpentry
Proficiency Level -1
Skill definition-Cutting, shaping, and assembling structural woodwork to construct buildings or other structures.
Level 1 Behaviors
(General Familiarity)
Identifies the basic measuring tools and equipment used in carpentry.
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Level 2 Behaviors
(Light Experience)
Supports the performance of basic rough-in and finish carpentry tasks.
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Level 3 Behaviors
(Moderate Experience)
Works with multiple teams on carpentry tasks to assure completion of light to heavy carpentry in line with building codes.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex carpentry issues to ensure the integrity and maintenance of buildings and structures.
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Level 5 Behaviors
(Mastery)
Stays abreast of the latest carpentry trends and industry best practices to maintain market competitiveness.
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3 Facility Maintenance Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician I
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician I
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for Facility Maintenance Technician I

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Identifies the most common workplace safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Supports the execution of hazard isolation SOPs to ensure safe business operations.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to coordinate the changes in our current safety policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Recommends change initiatives to improve our existing safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest regulatory changes to ensure alignment of our safety policies.
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2 Job Family Competencies – Building Maintenance
Proficiency Level -1
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Identifies necessary equipment used for fixing operational problems within the building.
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Level 2 Behaviors
(Light Experience)
Selects and uses appropriate building materials and tools for routine maintenance.
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Level 3 Behaviors
(Moderate Experience)
Utilizes a ticketing system to complete maintenance services and repairs in multiple buildings.
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Level 4 Behaviors
(Extensive Experience)
Leads preventative and corrective maintenance to avoid building system breakdowns.
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Level 5 Behaviors
(Mastery)
Prioritizes deferred maintenance projects to meet budget funding levels or realign available budgets.
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3 Facility Maintenance Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician I
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician I
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Facility Maintenance Technician I

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -1
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Modifies SOPs accordingly to reflect changes in our business practices and policies.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the current SOP development and implementation processes.
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Level 5 Behaviors
(Mastery)
Leads cross-functional efforts to develop and implement SOPs across our organization.
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2 Core Competencies – Service Excellence
Proficiency Level -1
Skill definition-The capability of consistently delivering outstanding customer experiences to meet and even exceed customers' expectations.
Level 1 Behaviors
(General Familiarity)
Names popular customer service Key Performance Indicators (KPIs) and metrics.
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Level 2 Behaviors
(Light Experience)
Utilizes the tools and systems properly to manage customer service tasks.
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Level 3 Behaviors
(Moderate Experience)
Improves service design to better meet clients expectations.
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Level 4 Behaviors
(Extensive Experience)
Looks for long-term benefits to the customer and adjusts service delivery accordingly.
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Level 5 Behaviors
(Mastery)
Leads business process design and re-design to enhance high-quality service delivery.
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3 Facility Maintenance Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician I
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician I
Proficiency Level - 5

Summary of Facility Maintenance Technician I skills and competencies

There are 5 hard skills for Facility Maintenance Technician I, Equipment Maintenance, Carpentry, HVAC, etc.
8 general skills for Facility Maintenance Technician I, Safety Policies and Procedures, Building Maintenance, Corrective Maintenance, etc.
6 soft skills for Facility Maintenance Technician I, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facility Maintenance Technician I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be proficient in Attention to Detail.

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