Skills & Competencies for Janitor II

Janitor II job profile

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JOB SUMMARY for Janitor II

Cleans and maintains buildings, facilities, and equipment.

JOB RESPONSIBILITIES for Janitor II

Uses cleaning tools and other products to create a clean, healthy environment. Removes and disposes trash, recycling, and other waste following the appropriate policies. May have basic maintenance skills and make minor repairs in the facility.

Janitor II SALARY RANGE

BASE 50%
$40,612
TOTAL 50%
$41,037
Job Level
A02
Job Code
SC16000019
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Janitor II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Janitor II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 general skills or competencies (Job family competencies) for Janitor II

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -2
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Identifies the most common workplace safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Supports the execution of hazard isolation SOPs to ensure safe business operations.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to coordinate the changes in our current safety policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Recommends change initiatives to improve our existing safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest regulatory changes to ensure alignment of our safety policies.
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2 Job Family Competencies – Building Maintenance
Proficiency Level -2
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Identifies necessary equipment used for fixing operational problems within the building.
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Level 2 Behaviors
(Light Experience)
Selects and uses appropriate building materials and tools for routine maintenance.
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Level 3 Behaviors
(Moderate Experience)
Utilizes a ticketing system to complete maintenance services and repairs in multiple buildings.
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Level 4 Behaviors
(Extensive Experience)
Leads preventative and corrective maintenance to avoid building system breakdowns.
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Level 5 Behaviors
(Mastery)
Prioritizes deferred maintenance projects to meet budget funding levels or realign available budgets.
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3 Janitor II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Janitor II
Proficiency Level - 4
5 Competency for - Janitor II
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Janitor II

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Modifies SOPs accordingly to reflect changes in our business practices and policies.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the current SOP development and implementation processes.
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Level 5 Behaviors
(Mastery)
Leads cross-functional efforts to develop and implement SOPs across our organization.
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2 Core Competencies – Service Excellence
Proficiency Level -2
Skill definition-The capability of consistently delivering outstanding customer experiences to meet and even exceed customers' expectations.
Level 1 Behaviors
(General Familiarity)
Names popular customer service Key Performance Indicators (KPIs) and metrics.
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Level 2 Behaviors
(Light Experience)
Utilizes the tools and systems properly to manage customer service tasks.
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Level 3 Behaviors
(Moderate Experience)
Improves service design to better meet clients expectations.
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Level 4 Behaviors
(Extensive Experience)
Looks for long-term benefits to the customer and adjusts service delivery accordingly.
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Level 5 Behaviors
(Mastery)
Leads business process design and re-design to enhance high-quality service delivery.
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3 Janitor II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Janitor II
Proficiency Level - 4
5 Competency for - Janitor II
Proficiency Level - 5

Summary of Janitor II skills and competencies

There are 0 hard skills for Janitor II.
6 general skills for Janitor II, Safety Policies and Procedures, Building Maintenance, Cleaning/Sanitation, etc.
7 soft skills for Janitor II, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Janitor II, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be proficient in Attention to Detail.

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