Skills & Competencies for Office Services Assistant III

Office Services Assistant III job profile

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JOB SUMMARY for Office Services Assistant III

Supports office administrative functions and processes with assistance, backup, and coordination duties.

JOB RESPONSIBILITIES for Office Services Assistant III

Assists with planning and coordinating office-wide processes such as facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. Monitors inventory and places orders for office equipment, supplies, or provisions. Processes mail, invoices, employee expense reports, reimbursements, and petty cash. Tracks time reports, attendance or time cards. May act as backup for receptionist, phone coverage, or assist HR activities such as employee onboarding, interview coordination, training initiatives, and other special projects. May be responsible for performing company database or system administration tasks, including data input, reporting, user support, and upgrades. Addresses routine day-to-day problems or coordinates with stakeholders to obtain solutions.

Office Services Assistant III SALARY RANGE

BASE 50%
$62,928
TOTAL 50%
$64,401
Job Level
A03
Job Code
OF13000103
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Office Services Assistant III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Office Services Assistant III skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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13 general skills or competencies (Job family competencies) for Office Services Assistant III

1 Job Family Competencies – Administrative Management
Proficiency Level -3
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Discusses the principles and procedures of administrative management.
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Level 2 Behaviors
(Light Experience)
Assembles basic office equipment, such as fax machines and phone systems.
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Level 3 Behaviors
(Moderate Experience)
Provides employees with guidance regarding general organizational policies and guidelines.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the performance of the administrative management programs to help understand their job responsibilities.
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Level 5 Behaviors
(Mastery)
Builds a productive workflow for the administrative management for the needs of all departments.
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2 Job Family Competencies – Computer Literacy
Proficiency Level -3
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains how to install and uninstall operating systems and office suites.
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Level 2 Behaviors
(Light Experience)
Deals with saving, locating, and retrieving files in various computer directories.
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Level 3 Behaviors
(Moderate Experience)
Maintains the important complex office-based programs.
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Level 4 Behaviors
(Extensive Experience)
Evaluates software products' compliance with industry standards to ensure the absence of any issues.
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Level 5 Behaviors
(Mastery)
Designs the appearance, navigation, and content organization of a website.
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3 Office Services Assistant III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Services Assistant III
Proficiency Level - 4
5 Competency for - Office Services Assistant III
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Office Services Assistant III

1 Core Competencies – Knowledge of Organization
Proficiency Level -2
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Discusses our code of ethics and acceptable business practices.
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Level 2 Behaviors
(Light Experience)
Explains how the mission, vision, and objectives of own unit fits within the overall business.
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Level 3 Behaviors
(Moderate Experience)
Maintains a thorough comprehension of our organization, its businesses, products and services.
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Level 4 Behaviors
(Extensive Experience)
Drives complex initiatives by leveraging knowledge of our organization and our employees' capabilities.
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Level 5 Behaviors
(Mastery)
Fosters a desired culture to drive our organization's mission and values throughout our workforce.
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2 Core Competencies – Innovation
Proficiency Level -2
Skill definition-The ability and process of implementing new ideas and initiatives to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Describes the market conditions that impact the business.
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Level 2 Behaviors
(Light Experience)
Collects and compiles competitor information for competitive analysis.
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Level 3 Behaviors
(Moderate Experience)
Communicates financial insights that positively influence the business plan development process.
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Level 4 Behaviors
(Extensive Experience)
Coordinates technical and business teams to solve complex and diverse customer problems.
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Level 5 Behaviors
(Mastery)
Champions organizational change and digital transformation to drive higher business performance.
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3 Office Services Assistant III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Services Assistant III
Proficiency Level - 4
5 Competency for - Office Services Assistant III
Proficiency Level - 5

Summary of Office Services Assistant III skills and competencies

There are 0 hard skills for Office Services Assistant III.
13 general skills for Office Services Assistant III, Administrative Management, Computer Literacy, Data Control, etc.
12 soft skills for Office Services Assistant III, Knowledge of Organization, Innovation, Attention to Detail, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Office Services Assistant III, he or she needs to be proficient in Knowledge of Organization, be proficient in Innovation, and be skilled in Attention to Detail.

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