8 hard skills or competencies (industry competencies) for Telecommunications Engineering Technician II
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Names data collection sources used in root cause analysis practices.
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Level 2 Behaviors
(Light Experience)
Selects and utilizes root cause analysis techniques in investigating fundamental problems.
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Level 3 Behaviors
(Moderate Experience)
Participates in brainstorming activities to gain insights into factors and root causes of engineering problems.
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Level 4 Behaviors
(Extensive Experience)
Trains teams in isolating process reliability interconnect weakness and proposing design improvements in the process.
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Level 5 Behaviors
(Mastery)
Oversees performance of production operation to determine root cause and improve current processing technology.
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Skill definition-Using computer-based software to support and aid design processes and improve the quality and level of detail in the design.
Level 1 Behaviors
(General Familiarity)
Names the commonly used computer-aided design software and their role in engineering.
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Level 2 Behaviors
(Light Experience)
Supports senior staff in managing and maintaining computer-aided design systems.
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Level 3 Behaviors
(Moderate Experience)
Uses computer-aided design software packages to optimize network designs.
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Level 4 Behaviors
(Extensive Experience)
Reviews the computer-aided design's feasibility and whether it meets product specifications.
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Level 5 Behaviors
(Mastery)
Promotes new computer-aided design software and tools that support various project types.
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1 general skill or competency (Job family competency) for Telecommunications Engineering Technician II
Skill definition-Maintaining and ensuring that the network is constantly running at peak performance.
Level 1 Behaviors
(General Familiarity)
Locates resources to get information about techniques on network support.
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Level 2 Behaviors
(Light Experience)
Tracks the progress of maintenance and support of network devices across our organization.
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Level 3 Behaviors
(Moderate Experience)
Tests and evaluates network systems to eliminate problems and improve client core enterprise services in support of users.
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Level 4 Behaviors
(Extensive Experience)
Recommends and implements network solutions to solve potential network support problems.
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Level 5 Behaviors
(Mastery)
Leads network support performance management to ensure network operations are within our standards.
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8 soft skills or competencies (core competencies) for Telecommunications Engineering Technician II
Skill definition-Demonstrating thorough knowledge of the industry's value chain, business, issues, trends, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Describes the entire value chain of the industry.
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Level 2 Behaviors
(Light Experience)
Documents industry and domain knowledge in appropriate documentation systems.
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Level 3 Behaviors
(Moderate Experience)
Gathers and analyses market intelligence to drive operational optimization.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates intimate knowledge of industry and market trends to provide business insights.
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Level 5 Behaviors
(Mastery)
Establishes organizational policies and processes to seek out and understand industry dynamics.
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Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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Summary of Telecommunications Engineering Technician II skills and competencies
There are 8 hard skills for Telecommunications Engineering Technician II, Root Cause Analysis, Computer-Aided Design (CAD), Electrical Testing, etc.
1 general skills for Telecommunications Engineering Technician II, Network Support.
8 soft skills for Telecommunications Engineering Technician II, Industry Knowledge, Standard Operating Procedures (SOP), Attention to Detail, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Telecommunications Engineering Technician II, he or she needs to be proficient in Industry Knowledge, be proficient in Standard Operating Procedures (SOP), and be proficient in Attention to Detail.