Skills & Competencies for Employee Relations Manager
Employee Relations Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Employee Relations Manager
Designs, plans, and implements a company's employee relations programs, policies, and procedures.
JOB RESPONSIBILITIES for Employee Relations Manager
Maintains good communication and positive relationships with employees to promote employee satisfaction. Guides department managers and employees throughout the performance management and goal setting process. Identifies and analyzes issues with employee relations infractions. Provides recommendations for resolutions.
Employee Relations Manager SALARY RANGE
BASE 50%
$128,261
TOTAL 50%
$137,395
Job Level
M02
Job Code
HR09200034
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department
Employee Relations Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Employee Relations Manager
1
Job Family Competencies –
Internal Communications
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of effective internal communications.
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Level 2 Behaviors
(Light Experience)
Collects data to support senior management in tracking the performance of internal communications tactics.
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Level 3 Behaviors
(Moderate Experience)
Interacts with internal teams to improve communication materials and documentation standards.
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Level 4 Behaviors
(Extensive Experience)
Develops internal communication strategies to drive employee engagement and connection to your organization.
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Level 5 Behaviors
(Mastery)
Leads all communications that drive employee engagement to cultivate a connected organization.
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2
Job Family Competencies –
Data Analytics
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains how to apply data analytics to successful strategies.
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Level 2 Behaviors
(Light Experience)
Conducts data cleaning process by removing duplicate records to ensure effective data analytics.
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Level 3 Behaviors
(Moderate Experience)
Prepares data analytics tool to create visualizations.
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Level 4 Behaviors
(Extensive Experience)
Leads overall data analytics activities of our organization to apply decision-making techniques.
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Level 5 Behaviors
(Mastery)
Establishes best-in-class analytic data to improve performance by discovering patterns in data.
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3
Employee Relations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Employee Relations Manager
Proficiency Level - 4
5
Competency for -
Employee Relations Manager
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Employee Relations Manager
1
Core Competencies –
Conflict Resolution
Proficiency Level -5
Level 1 Behaviors
(General Familiarity)
Identifies potential and actual conflicts in own area.
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Level 2 Behaviors
(Light Experience)
Compiles information from all the conflicting parties about the reasons for the conflict.
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Level 3 Behaviors
(Moderate Experience)
Helps manage disagreements by professionally using facts.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the development of creative solutions to conflicts.
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Level 5 Behaviors
(Mastery)
Develops the processes in expanding areas of agreement and narrows areas of disagreement.
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2
Core Competencies –
Judgment and Decision Making
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Identifies decision makers in own environment.
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Level 2 Behaviors
(Light Experience)
Documents all possible solutions and potential action items for the problem.
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Level 3 Behaviors
(Moderate Experience)
Integrates multiple solutions to shape an optimum one.
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Level 4 Behaviors
(Extensive Experience)
Leads in uncovering biases that may affect the outcome of the decision.
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Level 5 Behaviors
(Mastery)
Decides and defines long-term strategies while adapting to industry trends.
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3
Employee Relations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Employee Relations Manager
Proficiency Level - 4
5
Competency for -
Employee Relations Manager
Proficiency Level - 5
Summary of Employee Relations Manager skills and competencies
There are 0 hard skills for Employee Relations Manager.
9 general skills for Employee Relations Manager, Internal Communications, Data Analytics, Benefit Programs, etc.
10 soft skills for Employee Relations Manager, Conflict Resolution, Judgment and Decision Making, Coaching Others, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Employee Relations Manager, he or she needs to be an expert in Conflict Resolution, be skilled in Judgment and Decision Making, and be an expert in Coaching Others.
9 general skills for Employee Relations Manager, Internal Communications, Data Analytics, Benefit Programs, etc.
10 soft skills for Employee Relations Manager, Conflict Resolution, Judgment and Decision Making, Coaching Others, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Employee Relations Manager, he or she needs to be an expert in Conflict Resolution, be skilled in Judgment and Decision Making, and be an expert in Coaching Others.
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