Skills & Competencies for HR Operations Senior Manager

HR Operations Senior Manager job profile

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JOB SUMMARY for HR Operations Senior Manager

Manages the deployment and administration of operational processes used to deliver HR programs and projects.

JOB RESPONSIBILITIES for HR Operations Senior Manager

Collaborates with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like compensation, benefits, performance management, or training. Develops scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, retirements, timekeeping, and others that make up the employment life-cycle. Oversees employee data management processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered. Evaluates, selects, and manages HR process outsourcing vendors and contracts.

HR Operations Senior Manager SALARY RANGE

BASE 50%
$172,233
TOTAL 50%
$190,253
Job Level
M03
Job Code
HR09200478
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

HR Operations Senior Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each HR Operations Senior Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for HR Operations Senior Manager

1 Job Family Competencies – Internal Communications
Proficiency Level -3
Skill definition-Promoting a seamless flow of information throughout our business to align the employees' performance with the company's objectives.
Level 1 Behaviors
(General Familiarity)
Explains how effective internal communications can improve employee retention.
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Level 2 Behaviors
(Light Experience)
Tracks the performance metrics to support the effectiveness of both internal and external communications.
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Level 3 Behaviors
(Moderate Experience)
Works on opportunities to promote and positively represent our organization through internal communication.
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Level 4 Behaviors
(Extensive Experience)
Schedules collaborative meetings with internal teams to forecast campaign performances.
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Level 5 Behaviors
(Mastery)
Strategizes internal communication plans designed to connect key stakeholders with your organization.
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2 Job Family Competencies – Operations Management
Proficiency Level -4
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
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Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
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Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
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Level 4 Behaviors
(Extensive Experience)
Provides recommendations to senior management on business operations streamlining.
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Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
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3 HR Operations Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - HR Operations Senior Manager
Proficiency Level - 4
5 Competency for - HR Operations Senior Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for HR Operations Senior Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -5
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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2 Core Competencies – Planning and Organizing
Proficiency Level -5
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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3 HR Operations Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - HR Operations Senior Manager
Proficiency Level - 4
5 Competency for - HR Operations Senior Manager
Proficiency Level - 5

Summary of HR Operations Senior Manager skills and competencies

There are 0 hard skills for HR Operations Senior Manager.
12 general skills for HR Operations Senior Manager, Internal Communications, Operations Management, Benefit Programs, etc.
13 soft skills for HR Operations Senior Manager, Business Process Improvement, Planning and Organizing, Process Management, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Operations Senior Manager, he or she needs to be an expert in Business Process Improvement, be an expert in Planning and Organizing, and be skilled in Process Management.

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