Skills & Competencies for Information Technology Generalist IV

Information Technology Generalist IV job profile

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JOB SUMMARY for Information Technology Generalist IV

Performs overall information systems planning, implementation, and administration in a variety of IT functional areas.

JOB RESPONSIBILITIES for Information Technology Generalist IV

Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes. Maintains detailed documentation of methodologies, processes, and specifications of an organization’s IT systems and assists with the planning and scheduling of IT initiatives. Installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems, networks, and data and ensures backup strategies and recovery plans are up to date.

Information Technology Generalist IV SALARY RANGE

BASE 50%
$135,730
TOTAL 50%
$144,845
Job Level
P04
Job Code
IT10000179
Education/Degree
Bachelor's Degree
Reports To
Manager

Information Technology Generalist IV Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Information Technology Generalist IV skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Information Technology Generalist IV

1 Job Family Competencies – Business Strategy
Proficiency Level -2
Skill definition-Developing and implementing plans to assess the actions and goals of a business.
Level 1 Behaviors
(General Familiarity)
Cites examples and best practices of great business strategies.
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Level 2 Behaviors
(Light Experience)
Assists in improving programs based on our organization's business strategy.
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Level 3 Behaviors
(Moderate Experience)
Administers innovative analytical solutions to optimize business strategy.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the business strategy to articulate the broad implications of business trends.
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Level 5 Behaviors
(Mastery)
Champions the adoption of the latest technologies to implement various business strategies.
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2 Job Family Competencies – Data Analytics
Proficiency Level -3
Skill definition-Applying techniques and processes in examining and evaluating raw data to derive conclusions to support business decision-making.
Level 1 Behaviors
(General Familiarity)
Describes the fundamentals of data and business analytics.
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Level 2 Behaviors
(Light Experience)
Applies broad knowledge and best practices to provide data analytics services to clients.
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Level 3 Behaviors
(Moderate Experience)
Communicates and interprets data to provide clarity to non-technical and technical audiences.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to produce data analytics key indicators and metrics.
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Level 5 Behaviors
(Mastery)
Designs the conceptual, logical, and physical data models to support the analytic data requirements.
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3 Information Technology Generalist IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Generalist IV
Proficiency Level - 4
5 Competency for - Information Technology Generalist IV
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Information Technology Generalist IV

1 Core Competencies – Business Case Justification
Proficiency Level -3
Skill definition-Identifying issues and quantifying benefits of proposed solutions to decide whether and how to justify proceeding with a given project or process.
Level 1 Behaviors
(General Familiarity)
Cites the basic sections and elements of a business case template.
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Level 2 Behaviors
(Light Experience)
Conducts research to communicate the entire process of the project.
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Level 3 Behaviors
(Moderate Experience)
Assesses business benefits, costs, and risks for a variety of projects.
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Level 4 Behaviors
(Extensive Experience)
Delivers a convincing presentation of data, strategies, goals, and options to stakeholders.
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Level 5 Behaviors
(Mastery)
Builds business cases for enterprise-level, high-impact projects, or high-cost expenditures.
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2 Core Competencies – Technology Advising
Proficiency Level -4
Skill definition-Applying advisory methods to deliver solutions for internal or external clients' technology needs.
Level 1 Behaviors
(General Familiarity)
Cites the commonly used technology advising tools in our workplace.
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Level 2 Behaviors
(Light Experience)
Advises clients regarding the products, technologies and services based on their business needs.
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Level 3 Behaviors
(Moderate Experience)
Effectively conveys technology concepts and business impacts to senior client levels.
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Level 4 Behaviors
(Extensive Experience)
Delivers training on procedures for conducting technology advising in our workplace.
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Level 5 Behaviors
(Mastery)
Adapts the latest trends in processes and computer skills relevant to technology advising.
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3 Information Technology Generalist IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Generalist IV
Proficiency Level - 4
5 Competency for - Information Technology Generalist IV
Proficiency Level - 5

Summary of Information Technology Generalist IV skills and competencies

There are 0 hard skills for Information Technology Generalist IV..
9 general skills for Information Technology Generalist IV, Business Strategy, Data Analytics, Business Analysis, etc.
6 soft skills for Information Technology Generalist IV, Business Case Justification, Technology Advising, Business Process Improvement, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Information Technology Generalist IV, he or she needs to be skilled in Business Case Justification, be skilled in Technology Advising, and be proficient in Business Process Improvement.

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