Skills & Competencies for IT Vendor Management Analyst III
IT Vendor Management Analyst III job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for IT Vendor Management Analyst III
Responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations.
JOB RESPONSIBILITIES for IT Vendor Management Analyst III
Assists vendor selection by reviewing and evaluating requests for proposals and contracts. Monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. Develops dashboards, reports, and presentations to track vendor performance. Proactively identifies areas where performance is at risk and collaborates with vendors to establish service quality mitigation strategies. Appropriately escalates vendor product and service issues.
IT Vendor Management Analyst III SALARY RANGE
BASE 50%
$102,956
TOTAL 50%
$109,836
Job Level
P03
Job Code
IT10000396
Education/Degree
Bachelor's Degree
Reports To
Manager
IT Vendor Management Analyst III Skills and Competencies List
10 general skills or competencies (Job family competencies) for IT Vendor Management Analyst III
1
Job Family Competencies –
Information Technology Infrastructure Library (ITIL)
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Follows Information Technology Infrastructure Library (ITIL) guidelines and standards.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Records project data to evaluate IT service enhancements.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Performs numerous activities across the entire spectrum of the ITIL reference model.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recommends techniques to enhance and define ITIL best practices.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Keeps abreast with current technologies and ITIL services to ensure competitiveness.
See 4 More Skill Behaviors
2
Job Family Competencies –
IT Operations
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the importance of IT operational processes in maintaining the stability of our organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers data in IT operations to understand strengths and opportunities to improve.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Handles and resolves incident tickets relating to issues within IT operations and infrastructure.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages assets across the entire IT operation enterprise to provide transparency for customers within the ITSM platform.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Constructs IT operations strategic goals to ensure efficiency and productivity.
See 4 More Skill Behaviors
3
IT Vendor Management Analyst III
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Vendor Management Analyst III
Proficiency Level - 4
5
Competency for -
IT Vendor Management Analyst III
Proficiency Level - 5
8 soft skills or competencies (core competencies) for IT Vendor Management Analyst III
1
Core Competencies –
Risk Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists the common types of risks in a business environment.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Conducts regular risk reviews of our business value streams and reports results to management.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Partners with risk owners to drive risk mitigation by highlighting areas in need of remediation.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of the current risk management framework; suggests enhancements and alternative solutions.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes policies, procedures, and best practices to guide the risk management activities.
See 4 More Skill Behaviors
2
Core Competencies –
Attention to Detail
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
See 4 More Skill Behaviors
3
IT Vendor Management Analyst III
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Vendor Management Analyst III
Proficiency Level - 4
5
Competency for -
IT Vendor Management Analyst III
Proficiency Level - 5
Summary of IT Vendor Management Analyst III skills and competencies
There are 0 hard skills for IT Vendor Management Analyst III.
10 general skills for IT Vendor Management Analyst III, Information Technology Infrastructure Library (ITIL), IT Operations, Software as a Service (SaaS), etc.
8 soft skills for IT Vendor Management Analyst III, Risk Management, Attention to Detail, Time Management, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Vendor Management Analyst III, he or she needs to be proficient in Risk Management, be skilled in Attention to Detail, and be skilled in Time Management.
10 general skills for IT Vendor Management Analyst III, Information Technology Infrastructure Library (ITIL), IT Operations, Software as a Service (SaaS), etc.
8 soft skills for IT Vendor Management Analyst III, Risk Management, Attention to Detail, Time Management, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Vendor Management Analyst III, he or she needs to be proficient in Risk Management, be skilled in Attention to Detail, and be skilled in Time Management.
It's Easy to Get Started
Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.