Skills & Competencies for Storage Management Specialist II

Storage Management Specialist II job profile

JOB SUMMARY for Storage Management Specialist II

Supports the organization's storage systems with capacity planning, allocation, monitoring, and actions to optimize the storage systems.

JOB RESPONSIBILITIES for Storage Management Specialist II

Plans, configures, troubleshoots, and implements storage systems hardware, software and procedures. Maintains efficient and reliable backup and recovery procedures. Experienced with operating systems and Storage Area Networks (SAN) and backup solutions. Generates reports on storage usage.

Storage Management Specialist II SALARY RANGE

BASE 50%
$103,233
TOTAL 50%
$105,920
Job Level
P02
Job Code
IT10000508
Education/Degree
Bachelor's Degree
Reports To
Manager

Storage Management Specialist II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Storage Management Specialist II skill and competencie below to view definitions.

1 hard skill or competency (industry competency) for Storage Management Specialist II

1 Industry Competency – Hardware Troubleshooting
Proficiency Level -2
Skill definition-Identifying and fixing operational or technical problems within a hardware device or equipment to ensure efficient performance.
Level 1 Behaviors
(General Familiarity)
Describes basic hardware troubleshooting and logical methods of resolution.
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Level 2 Behaviors
(Light Experience)
Assists in troubleshooting hardware issues with workstations and maintaining other computer-related peripherals.
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Level 3 Behaviors
(Moderate Experience)
Performs routine hardware maintenance and troubleshooting.
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Level 4 Behaviors
(Extensive Experience)
Directs hardware and software installation, configuration, and troubleshooting on complex integrated network systems.
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Level 5 Behaviors
(Mastery)
Develops manual on troubleshooting complex performance-related software and hardware issues for various instruments.
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3 Storage Management Specialist II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Storage Management Specialist II
Proficiency Level - 4
5 Competency for - Storage Management Specialist II
Proficiency Level - 5

11 general skills or competencies (Job family competencies) for Storage Management Specialist II

1 Job Family Competencies – Technical Troubleshooting
Proficiency Level -2
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Describes key principles in troubleshooting customer issues and technical needs.
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Level 2 Behaviors
(Light Experience)
Collects and reports recurring technical problems to identify root causes.
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Level 3 Behaviors
(Moderate Experience)
Executes guidelines and standards in troubleshooting to ensure good customer service.
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Level 4 Behaviors
(Extensive Experience)
Oversees the facilitation of technical troubleshooting functions, including installation and repairs.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to manage the troubleshooting process and ensure adherence to standard processes.
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2 Job Family Competencies – Business Continuity
Proficiency Level -2
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Cites the importance of business continuity planning and implementation.
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Level 2 Behaviors
(Light Experience)
Assists in resolving systems issues to ensure continuous business operations.
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Level 3 Behaviors
(Moderate Experience)
Executes business continuity plans to maintain uninterrupted services across our business.
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Level 4 Behaviors
(Extensive Experience)
Evaluates business continuity plans to ensure effectiveness in responding to incidents.
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Level 5 Behaviors
(Mastery)
Develops and drives business continuity protocols to minimize disruption to business operations.
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3 Storage Management Specialist II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Storage Management Specialist II
Proficiency Level - 4
5 Competency for - Storage Management Specialist II
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Storage Management Specialist II

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
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Level 3 Behaviors
(Moderate Experience)
Processes large quantities of detailed information with high levels of accuracy.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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2 Core Competencies – Time Management
Proficiency Level -2
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Describes how to utilize a time management matrix for efficient completion of most important tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks into specific, smaller, and more achievable goals.
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Level 3 Behaviors
(Moderate Experience)
Executes work plans to manage workflow and track milestones to completion.
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Level 4 Behaviors
(Extensive Experience)
Develops best techniques and methods to improve time management throughout our business.
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Level 5 Behaviors
(Mastery)
Establishes a time management matrix to reprioritize the importance of current and upcoming tasks.
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3 Storage Management Specialist II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Storage Management Specialist II
Proficiency Level - 4
5 Competency for - Storage Management Specialist II
Proficiency Level - 5

Summary of Storage Management Specialist II skills and competencies

There are 1 hard skills for Storage Management Specialist II, Hardware Troubleshooting.
11 general skills for Storage Management Specialist II, Technical Troubleshooting, Business Continuity, IT Capacity Management, etc.
6 soft skills for Storage Management Specialist II, Attention to Detail, Time Management, Initiative, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Storage Management Specialist II, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.

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