8 general skills or competencies (Job family competencies) for Social Media Communications Manager
Skill definition-Publishing, creating and distributing of valuable and relevant content to attract and engage the target audience and promote brand awareness.
Level 1 Behaviors
(General Familiarity)
Cites examples of content marketing approaches and practices.
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Level 2 Behaviors
(Light Experience)
Applies professionalism in creating a content marketing approach.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with other team members in producing campaigns to generate more leads.
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Level 4 Behaviors
(Extensive Experience)
Creates specific content marketing to drive incremental increases in sales.
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Level 5 Behaviors
(Mastery)
Designs content marketing tools to provide competitive advantage.
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Skill definition-Making and developing persuasive texts or copies for advertising and marketing purposes to increase brand awareness and sales.
Level 1 Behaviors
(General Familiarity)
Cites examples of specific types of copywriting for advertising and other forms of marketing.
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Level 2 Behaviors
(Light Experience)
Assists in performing copywriting duties to increase the production of written material.
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Level 3 Behaviors
(Moderate Experience)
Communicates creative concepts and ideas to devise copywriting strategies.
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Level 4 Behaviors
(Extensive Experience)
Engages and coordinates with various teams to ensure projects are completed on schedule and within client expectations.
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Level 5 Behaviors
(Mastery)
Develops and establishes new copywriting guidelines to connect with customers on a variety of platforms.
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9 soft skills or competencies (core competencies) for Social Media Communications Manager
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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Skill definition-Applying specific knowledge, skills, tools, and techniques to manage a project from initial conception to successful completion.
Level 1 Behaviors
(General Familiarity)
Cites methods and techniques used for scheduling project deadlines.
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Level 2 Behaviors
(Light Experience)
Adheres to organizational policies to guarantee the project aligns with standards and expectations.
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Level 3 Behaviors
(Moderate Experience)
Analyses new project management tools and methodologies and reports recommendations to management.
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Level 4 Behaviors
(Extensive Experience)
Delegates tasks and responsibilities when unanticipated circumstances arise.
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Level 5 Behaviors
(Mastery)
Develops and oversees the execution of an adaptable standard operating procedure for projects.
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Summary of Social Media Communications Manager skills and competencies
There are 0 hard skills for Social Media Communications Manager..
8 general skills for Social Media Communications Manager, Content Marketing, Copywriting, Digital Marketing, etc.
9 soft skills for Social Media Communications Manager, Planning and Organizing, Project Management, Internal Resource Coordination, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Social Media Communications Manager, he or she needs to be skilled in Planning and Organizing, be skilled in Project Management, and be skilled in Internal Resource Coordination.