1 hard skill or competency (industry competency) for Total Quality Director
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Identifies and lists the essential equipment and tools needed to perform manufacturing activities.
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Level 2 Behaviors
(Light Experience)
Supports processes to ensure alignment with good manufacturing practice (GMP) systems.
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Level 3 Behaviors
(Moderate Experience)
Recognizes manufacturing bottlenecks and recommends solutions to limit disruption.
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Level 4 Behaviors
(Extensive Experience)
Trains manufacturing teams in operating various machines and following related manufacturing processes.
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Level 5 Behaviors
(Mastery)
Monitors products and processes throughout manufacturing operations to support daily production.
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8 general skills or competencies (Job family competencies) for Total Quality Director
Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Follows Kaizen practices focusing on continuous improvement throughout all aspects of the production area.
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Level 2 Behaviors
(Light Experience)
Tracks root causes of issues and problems to develop appropriate solutions and responses using the Kaizen approach.
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Level 3 Behaviors
(Moderate Experience)
Works with the management for effective execution of Kaizen opportunities.
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Level 4 Behaviors
(Extensive Experience)
Provides Lean training and leadership on Kaizen events across all levels of our business.
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Level 5 Behaviors
(Mastery)
Mentors production staff on lean manufacturing and Kaizen principles to ensure proper application of practices.
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Skill definition-Managing Lean practices to achieve incremental process changes and optimize operational efficiency for continuous improvement.
Level 1 Behaviors
(General Familiarity)
Identifies the cultural challenges involved in Lean management.
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Level 2 Behaviors
(Light Experience)
Supports the continuous improvement of manufacturing processes by utilizing Lean management tools.
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Level 3 Behaviors
(Moderate Experience)
Utilizes Lean philosophy models to help drive organizational performance and manage improvement projects.
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Level 4 Behaviors
(Extensive Experience)
Provides training and strategic advice to the management to ensure effective execution of Lean projects.
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Level 5 Behaviors
(Mastery)
Integrates trends and evolving changes in Lean management to optimize operational practices and procedures.
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12 soft skills or competencies (core competencies) for Total Quality Director
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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Summary of Total Quality Director skills and competencies
There are 1 hard skills for Total Quality Director, Manufacturing Processes.
8 general skills for Total Quality Director, KaiZen, Lean Management, Lean Six Sigma, etc.
12 soft skills for Total Quality Director, Business Process Improvement, Budgeting, Driving Results, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Director, he or she needs to be skilled in Business Process Improvement, be skilled in Budgeting, and be skilled in Driving Results.