Skills & Competencies for Quality Assurance Director

Quality Assurance Director job profile

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JOB SUMMARY for Quality Assurance Director

Responsible for planning, developing, and directing quality assurance policies, programs, and initiatives.

JOB RESPONSIBILITIES for Quality Assurance Director

Directs process and product testing to ensure materials, parts, and products comply with established quality standards and government regulations. Develops and implements quality standards, tools, training, and methods. Monitors and evaluates the performance of the production process and quality of resulting products to improve existing modes of operation. Possesses extensive knowledge of industry standards and governmental regulations for product quality.

Quality Assurance Director SALARY RANGE

BASE 50%
$201,705
TOTAL 50%
$238,154
Job Level
M05
Job Code
EX05000341
Education/Degree
Bachelor's Degree
Reports To
Senior Management

Quality Assurance Director Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Assurance Director skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Quality Assurance Director

1 Job Family Competencies – ISO Standards
Proficiency Level -3
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Explains the ISO standards for quality management systems.
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Level 2 Behaviors
(Light Experience)
Identifies the improvements of the management system according to ISO standards.
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Level 3 Behaviors
(Moderate Experience)
Participates in ISO audits to verify local and organization-wide compliance to specified standards.
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Level 4 Behaviors
(Extensive Experience)
Oversees the inspection of materials, parts, and products to reduce product defects.
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Level 5 Behaviors
(Mastery)
Establishes quality assurance standards to drive adherence to ISO standards and governmental regulations.
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2 Job Family Competencies – KaiZen
Proficiency Level -3
Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Explains the usage and importance of the Kaizen approach in operations management.
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Level 2 Behaviors
(Light Experience)
Supports change and continuous improvement of the industry using Kaizen principles.
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Level 3 Behaviors
(Moderate Experience)
Uses key performance measures to find a better way of executing processes through Kaizen tools.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of standard operating procedures and initiatives using the Kaizen approach.
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Level 5 Behaviors
(Mastery)
Establishes an operations excellence culture on Kaizen activities to achieve a competitive advantage over competitors.
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3 Quality Assurance Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Assurance Director
Proficiency Level - 4
5 Competency for - Quality Assurance Director
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Quality Assurance Director

1 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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2 Core Competencies – Quality Management
Proficiency Level -5
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the evolution and popular methodologies of quality management.
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Level 2 Behaviors
(Light Experience)
Identifies quality assurance issues per defined process and prepares appropriate reporting to management.
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Level 3 Behaviors
(Moderate Experience)
Maintains compliance with established quality standards such as ISO 9000, Six Sigma, etc.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the investigation and resolution of quality incidents, process deviation, and product defects.
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Level 5 Behaviors
(Mastery)
Leads our organizational change management efforts to enhance quality management.
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3 Quality Assurance Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Assurance Director
Proficiency Level - 4
5 Competency for - Quality Assurance Director
Proficiency Level - 5

Summary of Quality Assurance Director skills and competencies

There are 0 hard skills for Quality Assurance Director.
10 general skills for Quality Assurance Director, ISO Standards, KaiZen, Lean Manufacturing, etc.
11 soft skills for Quality Assurance Director, Budgeting, Quality Management, Coordination, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Assurance Director, he or she needs to be skilled in Budgeting, be an expert in Quality Management, and be skilled in Coordination.

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