Skills & Competencies for Assistant Residential Property Manager

Assistant Residential Property Manager job profile

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JOB SUMMARY for Assistant Residential Property Manager

Supports residential property managers in the operation of one or more residential properties or communities.

JOB RESPONSIBILITIES for Assistant Residential Property Manager

Coordinates sales/leasing, tenant relations, maintenance, and other support activities.

Assistant Residential Property Manager SALARY RANGE

BASE 50%
$49,631
TOTAL 50%
$55,782
Job Level
P02
Job Code
FA06000966
Education/Degree
Bachelor's Degree
Reports To
Residential Property Manager

Assistant Residential Property Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Assistant Residential Property Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Assistant Residential Property Manager

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Describes methods used in collecting and analyzing customer satisfaction data.
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Level 2 Behaviors
(Light Experience)
Assists in creating questions to surveys to identify customer satisfaction levels.
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Level 3 Behaviors
(Moderate Experience)
Communicates with customers to establish positive interactions and maintain a high level of satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Delivers superior customer service to optimize customer satisfaction scores.
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Level 5 Behaviors
(Mastery)
Constructs innovative solutions and effective interventions to drive customer satisfaction.
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2 Job Family Competencies – Building Maintenance
Proficiency Level -2
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Describes the importance of building maintenance in ensuring the safety and comfort of occupants.
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Level 2 Behaviors
(Light Experience)
Conducts and performs preventative maintenance of building equipment, such as mechanical systems.
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Level 3 Behaviors
(Moderate Experience)
Executes maintenance and repair of various building systems in compliance with safety standards.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with the operations team to coordinate building maintenance needs and identify corrective action plans.
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Level 5 Behaviors
(Mastery)
Develops standard operating procedures to preserve the functional condition of the building services.
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3 Assistant Residential Property Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Assistant Residential Property Manager
Proficiency Level - 4
5 Competency for - Assistant Residential Property Manager
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Assistant Residential Property Manager

1 Core Competencies – Customer Focus
Proficiency Level -2
Skill definition-Aligning business processes with customers’ goals and expectations.
Level 1 Behaviors
(General Familiarity)
Describes the impact of avoiding overcommitments in dealing with customer concerns.
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Level 2 Behaviors
(Light Experience)
Enters clients' issues into the customer database systems.
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Level 3 Behaviors
(Moderate Experience)
Communicates information with customers to build their understanding of issues and capabilities.
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Level 4 Behaviors
(Extensive Experience)
Delivers training to employees to provide outstanding experiences for customers.
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Level 5 Behaviors
(Mastery)
Creates procedures and methods for monitoring and evaluating customer concerns, issues, and satisfaction.
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2 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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3 Assistant Residential Property Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Assistant Residential Property Manager
Proficiency Level - 4
5 Competency for - Assistant Residential Property Manager
Proficiency Level - 5

Summary of Assistant Residential Property Manager skills and competencies

There are 0 hard skills for Assistant Residential Property Manager.
9 general skills for Assistant Residential Property Manager, Customer Satisfaction, Building Maintenance, Facilities Maintenance, etc.
9 soft skills for Assistant Residential Property Manager, Customer Focus, Attention to Detail, Time Management, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Assistant Residential Property Manager, he or she needs to be proficient in Customer Focus, be proficient in Attention to Detail, and be proficient in Time Management.

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