Skills & Competencies for Field Sales Merchandising Supervisor

Field Sales Merchandising Supervisor job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Field Sales Merchandising Supervisor

Supervises field representatives that replenish merchandise, obtain new product orders, and provide related service as needed.

JOB RESPONSIBILITIES for Field Sales Merchandising Supervisor

Oversees daily routes and assignments to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Visits customers and resolves complex escalated issues.

Field Sales Merchandising Supervisor SALARY RANGE

BASE 50%
$88,253
TOTAL 50%
$94,861
Job Level
M00
Job Code
SM15000525
Education/Degree
Associate's Degree
Reports To
Manager

Field Sales Merchandising Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Field Sales Merchandising Supervisor skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

5 hard skills or competencies (industry competencies) for Field Sales Merchandising Supervisor

1 Industry Competency – Retail Industry
Proficiency Level -2
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Describes the application of upselling, cross-selling, and closing sales techniques in retail operations.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Conducts research on current and upcoming distribution channels tailored to a specific product category.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Analyzes consumer buying patterns and trends to predict product and service demands.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Creates and leverages KPIs to assess the effectiveness of retail sales strategies and promotional methods.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs and executes customer segmentation and personalization techniques to deliver tailored marketing promotions.
See 4 More Skill Behaviors
2 Industry Competency – Merchandising
Proficiency Level -2
Skill definition-Strategically planning, executing, and managing product merchandising, pricing, and promotions to increase customer engagement and maximize revenue.
Level 1 Behaviors
(General Familiarity)
Defines the legal and ethical considerations for merchandising, such as product labeling requirements.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in arranging product assortments and displays to optimize space and enhance brand visibility.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Conducts regular store visits to ensure proper product allocation, replenishment, and pricing.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Creates and leverages performance metrics to evaluate the effectiveness of merchandising strategies.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Champions the adoption of advanced analytics and predictive modeling tools to optimize inventory turnover.
See 4 More Skill Behaviors
3 Field Sales Merchandising Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Sales Merchandising Supervisor
Proficiency Level - 4
5 Competency for - Field Sales Merchandising Supervisor
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Field Sales Merchandising Supervisor

1 Job Family Competencies – Customer Behavior Analytics
Proficiency Level -2
Skill definition-Collecting, analyzing, interpreting, and applying customer data to gain insights into their behavior, preferences, and needs.
Level 1 Behaviors
(General Familiarity)
Describes basic customer behavior concepts and analytics techniques used for effective sales.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Collects and compiles customer data from various sources to identify behavioral patterns and trends.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Performs advanced statistical and predictive modeling techniques to analyze complex customer behavior data sets.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Establishes customer satisfaction metrics to identify sales and marketing improvements.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates pricing strategies based on customer behavior analytics, demand, and buying preferences.
See 4 More Skill Behaviors
2 Job Family Competencies – Promotion
Proficiency Level -2
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Describes the significance of brand image development to promotion efforts.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents information needed for promotional activities such as product details and features.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Generates reports that outline customers’ interest levels and questions asked at various events.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leads market research studies and evaluates findings to understand customer and market opportunities.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates engaging promotions including deals to encourage target market purchases.
See 4 More Skill Behaviors
3 Field Sales Merchandising Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Sales Merchandising Supervisor
Proficiency Level - 4
5 Competency for - Field Sales Merchandising Supervisor
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Field Sales Merchandising Supervisor

1 Core Competencies – Business Performance Management
Proficiency Level -1
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Describes our organization's major strengths and weaknesses from a BPM perspective.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Enters performance-related data into the performance management dashboard.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Deploys business performance management solutions across the entire organization.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of staff and departments to make strategic decisions about production modifications.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs applications and systems that house performance data.
See 4 More Skill Behaviors
2 Core Competencies – Budgeting
Proficiency Level -1
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in developing and improving budgeting models, plans, and strategies.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
See 4 More Skill Behaviors
3 Field Sales Merchandising Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Sales Merchandising Supervisor
Proficiency Level - 4
5 Competency for - Field Sales Merchandising Supervisor
Proficiency Level - 5

Summary of Field Sales Merchandising Supervisor skills and competencies

There are 5 hard skills for Field Sales Merchandising Supervisor, Retail Industry, Merchandising, Category Management, etc.
2 general skills for Field Sales Merchandising Supervisor, Customer Behavior Analytics, Promotion.
11 soft skills for Field Sales Merchandising Supervisor, Business Performance Management, Budgeting, Planning and Organizing, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Field Sales Merchandising Supervisor, he or she needs to be proficient in Business Performance Management, be proficient in Budgeting, and be proficient in Planning and Organizing.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.