Skills & Competencies for Retail Loss Prevention Senior Manager

Retail Loss Prevention Senior Manager job profile

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JOB SUMMARY for Retail Loss Prevention Senior Manager

Develops and oversees team of detectives and auditors to ensure the safeguarding of company assets from losses due to theft or fraud.

JOB RESPONSIBILITIES for Retail Loss Prevention Senior Manager

Evaluates accounting and operational processes and recommends programs to reduce risk and losses. Directs investigations and the implementation of loss prevention programs. Responsible for the security of corporate office buildings, equipment, and warehouses.

Retail Loss Prevention Senior Manager SALARY RANGE

BASE 50%
$134,539
TOTAL 50%
$149,688
Job Level
M04
Job Code
EX05000096
Education/Degree
Bachelor's Degree
Reports To
Top Management

Retail Loss Prevention Senior Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Loss Prevention Senior Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Retail Loss Prevention Senior Manager

1 Industry Competency – Retail Industry
Proficiency Level -3
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Explains how omnichannel retail provides consistent and convenient shopping experience for customers.
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Level 2 Behaviors
(Light Experience)
Follows the established merchandising guidelines when organizing product displays and storage.
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Level 3 Behaviors
(Moderate Experience)
Conducts regular retail audits to optimize operations, improve performance, and uphold standards.
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Level 4 Behaviors
(Extensive Experience)
Guides and mentors the staff in visual merchandising best practices to maintain consistent and high-quality displays.
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Level 5 Behaviors
(Mastery)
Develops and implements new retail business models to enhance the customer experience and foster brand loyalty.
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2 Industry Competency – Retail Operations
Proficiency Level -3
Skill definition-Overseeing the daily operations and duties of running a retail store or chain in order to ensure customer satisfaction and adequate resources.
Level 1 Behaviors
(General Familiarity)
Describes the techniques and methods used to ensure a smooth and efficient retail operation.
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Level 2 Behaviors
(Light Experience)
Collects data on product organization, signage, displays, and aesthetics to help evaluate customer experience.
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Level 3 Behaviors
(Moderate Experience)
Assesses future retail strategies and initiatives to confirm the necessary resources for achieving success.
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Level 4 Behaviors
(Extensive Experience)
Evaluates store layouts to identify ways of enhancing the physical arrangement of products.
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Level 5 Behaviors
(Mastery)
Champions a seamless customer experience across multiple channels covering different customer touchpoints.
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3 Retail Loss Prevention Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Senior Manager
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Senior Manager
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Retail Loss Prevention Senior Manager

1 Job Family Competencies – Security Management
Proficiency Level -4
Skill definition-Identifying, developing, and implementing policies and procedures to protect our business's assets.
Level 1 Behaviors
(General Familiarity)
Describes the concept and definition of security management.
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Level 2 Behaviors
(Light Experience)
Conducts security and safety audits in the work environment for all employees.
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Level 3 Behaviors
(Moderate Experience)
Handles the security-related risks to notify the management of suspicious activities or incidents.
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Level 4 Behaviors
(Extensive Experience)
Monitors access control processes to utilize security tools.
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Level 5 Behaviors
(Mastery)
Develops security strategies to ensure continuous improvement across security management.
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -4
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Compiles a list of the key considerations and limitations of safety policies.
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Level 2 Behaviors
(Light Experience)
Prepares the necessary resources and information for the development of safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Handles the execution, enactment, and tracking of each element of the safety policy and program.
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Level 4 Behaviors
(Extensive Experience)
Evaluates employees' performance to ensure they comply with established safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Cultivates a compliant working environment by enforcing safety policies and procedures.
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3 Retail Loss Prevention Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Senior Manager
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Senior Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Retail Loss Prevention Senior Manager

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -4
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Explains the benefits and risks of using KPIs.
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Level 2 Behaviors
(Light Experience)
Identifies KPIs currently in use and provides input to management.
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Level 3 Behaviors
(Moderate Experience)
Maintains an organized data management process to track progress on KPIs.
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Level 4 Behaviors
(Extensive Experience)
Leverages the Business Intelligence (BI) technologies and tools for KPI reporting and analysis.
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Level 5 Behaviors
(Mastery)
Leads efforts to improve performance as identified and measured by KPIs.
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2 Core Competencies – Process Improvement
Proficiency Level -4
Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Identifies the role and value of process improvement in enhancing organizational productivity.
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Level 2 Behaviors
(Light Experience)
Supports management in identifying opportunities for change and improvement.
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Level 3 Behaviors
(Moderate Experience)
Reviews key indicators to determine steps to improve the overall business process.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training to develop team's process knowledge and initiate change management.
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Level 5 Behaviors
(Mastery)
Designs software and systems to centralize the planning, execution, and tracking of process improvement.
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3 Retail Loss Prevention Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Senior Manager
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Senior Manager
Proficiency Level - 5

Summary of Retail Loss Prevention Senior Manager skills and competencies

There are 6 hard skills for Retail Loss Prevention Senior Manager, Retail Industry, Retail Operations, Loss Prevention in Retail, etc.
5 general skills for Retail Loss Prevention Senior Manager, Security Management, Safety Policies and Procedures, Accounting, etc.
12 soft skills for Retail Loss Prevention Senior Manager, Key Performance Indicators (KPI), Process Improvement, Budgeting, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Loss Prevention Senior Manager, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Process Improvement, and be skilled in Budgeting.

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