Skills & Competencies for E-commerce Sales Manager

E-commerce Sales Manager job profile

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JOB SUMMARY for E-commerce Sales Manager

Manages and directs an e-commerce sales force to achieve sales and profit goals.

JOB RESPONSIBILITIES for E-commerce Sales Manager

Designs and recommends online sales programs and sets short and long-term online sales strategies.

E-commerce Sales Manager SALARY RANGE

BASE 50%
$92,780
TOTAL 50%
$148,106
Job Level
M02
Job Code
IT10000260
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

E-commerce Sales Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each E-commerce Sales Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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13 general skills or competencies (Job family competencies) for E-commerce Sales Manager

1 Job Family Competencies – Digital Marketing
Proficiency Level -3
Skill definition-Proactively using online platforms and digital channels to promote or sell the company's products and services.
Level 1 Behaviors
(General Familiarity)
Lists the most commonly used tools and technologies in digital marketing.
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Level 2 Behaviors
(Light Experience)
Supports the development of digital marketing plans that aligns with enterprise-driven strategy.
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Level 3 Behaviors
(Moderate Experience)
Works on various social management platforms to properly tag, track, and analyze digital data.
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Level 4 Behaviors
(Extensive Experience)
Monitors social media traffic to assess the effectiveness of digital marketing campaigns.
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Level 5 Behaviors
(Mastery)
Generates innovative digital marketing campaigns to promote our products and services online.
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2 Job Family Competencies – E- Commerce
Proficiency Level -4
Skill definition-Purchasing and selling goods and services over the internet to expand customer reach and drive profitable growth for the business.
Level 1 Behaviors
(General Familiarity)
Supports the development and execution of website marketing plans.
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Level 2 Behaviors
(Light Experience)
Works with specific tools to support online purchasing and selling activities.
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Level 3 Behaviors
(Moderate Experience)
Monitors e-commerce sites to ensure accurate representation of products and services.
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Level 4 Behaviors
(Extensive Experience)
Oversees all marketing activities within a high-volume e-commerce fulfillment environment.
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Level 5 Behaviors
(Mastery)
Leads the development of our corporate website to maximize customer engagement and satisfaction.
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3 E-commerce Sales Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - E-commerce Sales Manager
Proficiency Level - 4
5 Competency for - E-commerce Sales Manager
Proficiency Level - 5

10 soft skills or competencies (core competencies) for E-commerce Sales Manager

1 Core Competencies – Planning and Organizing
Proficiency Level -4
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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2 Core Competencies – Driving Results
Proficiency Level -4
Skill definition-Driving critical activities to meet or exceed established targets.
Level 1 Behaviors
(General Familiarity)
Documents the best practices and steps to create a results-oriented work environment.
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Level 2 Behaviors
(Light Experience)
Supports management in taking calculated risks to attain optimum business and organizational results.
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Level 3 Behaviors
(Moderate Experience)
Translates goals into action plans by delineating task interdependencies.
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Level 4 Behaviors
(Extensive Experience)
Promotes adoption of innovative approaches to overcome obstacles and exceed performance.
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Level 5 Behaviors
(Mastery)
Forecasts and anticipates overriding organizational factors to prevent constraints in driving strategic outcomes.
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3 E-commerce Sales Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - E-commerce Sales Manager
Proficiency Level - 4
5 Competency for - E-commerce Sales Manager
Proficiency Level - 5

Summary of E-commerce Sales Manager skills and competencies

There are 0 hard skills for E-commerce Sales Manager.
13 general skills for E-commerce Sales Manager, Digital Marketing, E- Commerce, Business Development, etc.
10 soft skills for E-commerce Sales Manager, Planning and Organizing, Driving Results, Project Management, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a E-commerce Sales Manager, he or she needs to be skilled in Planning and Organizing, be skilled in Driving Results, and be skilled in Project Management.

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