Skills & Competencies for Inside Sales Representative - Medicare Products
Inside Sales Representative - Medicare Products job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Inside Sales Representative - Medicare Products
Conducts telephone selling activities by assisting customers with information and resources about Medicare insurance products.
JOB RESPONSIBILITIES for Inside Sales Representative - Medicare Products
Responds to inbound callers seeking information about plans and presents the products and services that match the needs of the customer. Makes outbound calls to leads to qualify prospects and make follow-up appointments as needed. If applicable, closes sales. Understands and adheres to all CMS guidelines and policies.
Inside Sales Representative - Medicare Products SALARY RANGE
BASE 50%
$48,644
TOTAL 50%
$64,790
Job Level
A02
Job Code
SM15000488
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager
Inside Sales Representative - Medicare Products Skills and Competencies List
10 general skills or competencies (Job family competencies) for Inside Sales Representative - Medicare Products
1
Job Family Competencies –
Outbound Sales Calls
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Discusses the different types of outbound sales calls.
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Level 2 Behaviors
(Light Experience)
Supports the management in writing sales call scripts to increase outbound call quality.
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Level 3 Behaviors
(Moderate Experience)
Helps outbound calling campaigns to generate new leads and drive sales pipeline.
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Level 4 Behaviors
(Extensive Experience)
Directs the development outbound call sales activities to increase lead conversions and meet sales goals.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and methods to improve the efficiency of outbound call sales.
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2
Job Family Competencies –
Cold Calling
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists the new tools and techniques required to perform successful cold calling.
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Level 2 Behaviors
(Light Experience)
Tracks all the records in cold calling and sales prospecting.
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Level 3 Behaviors
(Moderate Experience)
Maintains partnerships with clients through cold calling.
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Level 4 Behaviors
(Extensive Experience)
Provides training to employees on cold calling and outreach tactics to enhance their performance.
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Level 5 Behaviors
(Mastery)
Establishes the latest and effective cold calling strategies from basic research to follow-up.
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3
Inside Sales Representative - Medicare Products
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Inside Sales Representative - Medicare Products
Proficiency Level - 4
5
Competency for -
Inside Sales Representative - Medicare Products
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Inside Sales Representative - Medicare Products
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the importance of self-motivational skills in our workplace.
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Level 2 Behaviors
(Light Experience)
Seeks recommendations and advice to improve future work processes and refine own competency gaps.
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Level 3 Behaviors
(Moderate Experience)
Encourages self to keep learning and acquiring knowledge on industry trends or skillset development.
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Level 4 Behaviors
(Extensive Experience)
Recognizes employees' achievements and milestones with word praises to encourage continued performance.
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Level 5 Behaviors
(Mastery)
Stays current in new reward schemes to boost our employee's competitiveness and retain top talents.
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2
Core Competencies –
Initiative
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists ways how to take the initiative in professional or personal life.
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Level 2 Behaviors
(Light Experience)
Utilizes available tools or approaches for increasing knowledge of self-motivation.
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Level 3 Behaviors
(Moderate Experience)
Uses problem-solving skills to tackle the issues and challenges without asking for help.
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Level 4 Behaviors
(Extensive Experience)
Reviews problems or issues independently to initiate solutions.
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Level 5 Behaviors
(Mastery)
Shares insights to suggest ideas and solutions in boosting workplace initiative.
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3
Inside Sales Representative - Medicare Products
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Inside Sales Representative - Medicare Products
Proficiency Level - 4
5
Competency for -
Inside Sales Representative - Medicare Products
Proficiency Level - 5
Summary of Inside Sales Representative - Medicare Products skills and competencies
There are 0 hard skills for Inside Sales Representative - Medicare Products.
10 general skills for Inside Sales Representative - Medicare Products, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
8 soft skills for Inside Sales Representative - Medicare Products, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative - Medicare Products, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
10 general skills for Inside Sales Representative - Medicare Products, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
8 soft skills for Inside Sales Representative - Medicare Products, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative - Medicare Products, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
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