Skills & Competencies for Sales Representative I

Sales Representative I job profile

JOB SUMMARY for Sales Representative I

Interacts with new or existing customers to increase sales of an organization’s products or services.

JOB RESPONSIBILITIES for Sales Representative I

Researches and profiles potential sales targets to evaluate leads and develop sales pipelines. Utilizes proven sales techniques to initiate contact, assess customer needs, and present relevant solutions that generate revenue for the organization. Prepares and delivers presentations or demonstrations that educate and expose the customer to offerings and drive the sales process. Troubleshoots and resolves issues in the sales process, ensuring a smooth transaction and positive experience for customers. Maintains a thorough understanding of company products and services, competitor positioning, and industry standards.

Sales Representative I SALARY RANGE

BASE 50%
$63,954
TOTAL 50%
$75,482
Job Level
P01
Job Code
SM15000001
Education/Degree
Bachelor's Degree
Reports To
Manager

Sales Representative I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Sales Representative I skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for Sales Representative I

1 Job Family Competencies – Customer Acquisition
Proficiency Level -2
Skill definition-Attracting and converting new customers for our business.
Level 1 Behaviors
(General Familiarity)
Collects customer data to identify needs for customer acquisition.
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Level 2 Behaviors
(Light Experience)
Assists in calculating customer acquisition cost.
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Level 3 Behaviors
(Moderate Experience)
Defines target customer segments to tailor techniques in reaching new customers.
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Level 4 Behaviors
(Extensive Experience)
Creates and enhances innovative methodologies to attain key customer acquisition goals.
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Level 5 Behaviors
(Mastery)
Builds new channels, platforms, tools, and systems to improve and scale customer acquisition.
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2 Job Family Competencies – Cold Calling
Proficiency Level -2
Skill definition-Prospecting techniques used in search of potential customers and to boost sales.
Level 1 Behaviors
(General Familiarity)
Describes the procedures on how to initiate engagements through cold calling.
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Level 2 Behaviors
(Light Experience)
Conducts high-volume prospecting to generate qualified leads.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates advanced sales engagement skills to target new prospects with heavy cold-calling.
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Level 4 Behaviors
(Extensive Experience)
Leverages in-depth research for target markets to acquire a successful sales cycle.
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Level 5 Behaviors
(Mastery)
Conceptualizes the overall vision of our organization's cold calling procedure to keep the entire process consistent.
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3 Sales Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Representative I
Proficiency Level - 4
5 Competency for - Sales Representative I
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Sales Representative I

1 Core Competencies – Self-Motivation
Proficiency Level -2
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Describes benefits of personal drive to achieve goals or standards.
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Level 2 Behaviors
(Light Experience)
Commits to personal and organizational goals.
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Level 3 Behaviors
(Moderate Experience)
Communicates to employees the benefits, rewards, or sanctions if expectations are or are not met.
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Level 4 Behaviors
(Extensive Experience)
Creates a vision board with company goals and objectives to increase motivation within the team.
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Level 5 Behaviors
(Mastery)
Delivers training activities to build continuous self-motivation and confidence across our organization.
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2 Core Competencies – Time Management
Proficiency Level -2
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Describes how to utilize a time management matrix for efficient completion of most important tasks.
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Level 2 Behaviors
(Light Experience)
Applies principles, habits, and skills in organizing schedules to manage time productively.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates a willingness to abandon tasks or projects that prove to be of little value to the business.
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Level 4 Behaviors
(Extensive Experience)
Develops best techniques and methods to improve time management throughout our business.
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Level 5 Behaviors
(Mastery)
Designs tools to efficiently organize and keep track of tasks in progress to boost productivity.
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3 Sales Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Representative I
Proficiency Level - 4
5 Competency for - Sales Representative I
Proficiency Level - 5

Summary of Sales Representative I skills and competencies

There are 0 hard skills for Sales Representative I.
10 general skills for Sales Representative I, Customer Acquisition, Cold Calling, Field Sales, etc.
11 soft skills for Sales Representative I, Self-Motivation, Time Management, Initiative, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Representative I, he or she needs to be proficient in Self-Motivation, be proficient in Time Management, and be proficient in Initiative.

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