Skills & Competencies for Sales Representative II

Sales Representative II job profile

JOB SUMMARY for Sales Representative II

Interacts with new or existing customers to increase sales of an organization’s products or services.

JOB RESPONSIBILITIES for Sales Representative II

Researches and profiles potential sales targets to evaluate leads and develop sales pipelines. Utilizes proven sales techniques to initiate contact, assess customer needs, and present relevant solutions that generate revenue for the organization. Prepares and delivers presentations or demonstrations that educate and expose the customer to offerings and drive the sales process. Troubleshoots and resolves issues in the sales process, ensuring a smooth transaction and positive experience for customers. Maintains a thorough understanding of company products and services, competitor positioning, and industry standards.

Sales Representative II SALARY RANGE

BASE 50%
$79,770
TOTAL 50%
$96,724
Job Level
P02
Job Code
SM15000224
Education/Degree
Bachelor's Degree
Reports To
Manager

Sales Representative II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Sales Representative II skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for Sales Representative II

1 Job Family Competencies – Customer Acquisition
Proficiency Level -3
Skill definition-Attracting and converting new customers for our business.
Level 1 Behaviors
(General Familiarity)
Explains the importance and objectives of customer acquisition.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Works with a specific software to manage a referral program.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses the best digital marketing tools and activities to maximize customer acquisition growth.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees customer lifecycle through acquisition funnels to increase engagement and decrease drop-offs.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Stays abreast of new digital acquisition trends and customer channels to generate revenue growth.
See 4 More Skill Behaviors
2 Job Family Competencies – Cold Calling
Proficiency Level -2
Skill definition-Prospecting techniques used in search of potential customers and to boost sales.
Level 1 Behaviors
(General Familiarity)
Lists the new tools and techniques required to perform successful cold calling.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Tracks all the records in cold calling and sales prospecting.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Maintains partnerships with clients through cold calling.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Provides training to employees on cold calling and outreach tactics to enhance their performance.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes the latest and effective cold calling strategies from basic research to follow-up.
See 4 More Skill Behaviors
3 Sales Representative II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Representative II
Proficiency Level - 4
5 Competency for - Sales Representative II
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Sales Representative II

1 Core Competencies – Self-Motivation
Proficiency Level -3
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Explains the importance of self-motivational skills in our workplace.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Shows initiative in taking on new responsibilities to expand knowledge and gain experience.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Follows SMART principles to set high but realistic goals.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Researches communication techniques and work styles to determine ways to help our employees motivate themselves.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Stays current in new reward schemes to boost our employee's competitiveness and retain top talents.
See 4 More Skill Behaviors
2 Core Competencies – Time Management
Proficiency Level -3
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Lists basic planning tools and applications used in tracking and organizing time and tasks visually.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Seeks all resources needed to accomplish a task efficiently and effectively.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Works closely with colleagues to identify and reduce interruptions and barriers to time utilization.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Provides strategic direction to the workforce in managing time to avoid low-value work.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Monitors the performance of business units to determine and eliminate deviations from priorities.
See 4 More Skill Behaviors
3 Sales Representative II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Representative II
Proficiency Level - 4
5 Competency for - Sales Representative II
Proficiency Level - 5

Summary of Sales Representative II skills and competencies

There are 0 hard skills for Sales Representative II.
10 general skills for Sales Representative II, Customer Acquisition, Cold Calling, Field Sales, etc.
11 soft skills for Sales Representative II, Self-Motivation, Time Management, Initiative, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Representative II, he or she needs to be skilled in Self-Motivation, be skilled in Time Management, and be skilled in Initiative.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.