Skills & Competencies for Service Contract Administration Manager

Service Contract Administration Manager job profile

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JOB SUMMARY for Service Contract Administration Manager

Manages all aspects of the company's service contract functions.

JOB RESPONSIBILITIES for Service Contract Administration Manager

Prepares proposals, negotiates contracts and ensures that the company fulfills all obligations and conditions of contracts sold.

Service Contract Administration Manager SALARY RANGE

BASE 50%
$111,707
TOTAL 50%
$117,948
Job Level
M02
Job Code
SM15000226
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Service Contract Administration Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Service Contract Administration Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Service Contract Administration Manager

1 Job Family Competencies – Contract Compliance
Proficiency Level -3
Skill definition-Ability to comply with regulations and performance of obligations within the agreement.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for contract compliance management.
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Level 2 Behaviors
(Light Experience)
Assists in reviewing business contracts to ensure compliance with established corporate guidelines.
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Level 3 Behaviors
(Moderate Experience)
Analyzes new contracts to ensure compliance with requirements, standards, and business interests.
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Level 4 Behaviors
(Extensive Experience)
Develops established policies and procedures to ensure compliance with laws and contracts.
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Level 5 Behaviors
(Mastery)
Builds systems for monitoring contract services to ensure compliance with policies and procedures.
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2 Job Family Competencies – Contract Management
Proficiency Level -4
Skill definition-Managing agreements, from their creation to execution by the chosen party and the eventual termination of the contract.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices used in creating business contracts.
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Level 2 Behaviors
(Light Experience)
Applies legal knowledge to support the contract management process.
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Level 3 Behaviors
(Moderate Experience)
Implements risk strategies to drive continuous improvement in contract performance.
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Level 4 Behaviors
(Extensive Experience)
Creates business metrics to assess the effectiveness of proposed contract management strategies.
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Level 5 Behaviors
(Mastery)
Builds innovative plans to improve internal policies and processes of contract lifecycle management.
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3 Service Contract Administration Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Service Contract Administration Manager
Proficiency Level - 4
5 Competency for - Service Contract Administration Manager
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Service Contract Administration Manager

1 Core Competencies – Planning and Organizing
Proficiency Level -4
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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2 Core Competencies – Coordination
Proficiency Level -3
Skill definition-Ability to plan, execute, and adjust job duties to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Describes the traits and characteristics of a skilled coordinator.
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Level 2 Behaviors
(Light Experience)
Applies time management skills to minimize scheduling conflicts.
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Level 3 Behaviors
(Moderate Experience)
Adjusts priorities and job duties of others according to the changing environment.
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Level 4 Behaviors
(Extensive Experience)
Consults on the obstacles, conflicts, and challenges in achieving a business goal.
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Level 5 Behaviors
(Mastery)
Adapts strategic plans with agility rather than waiting for problems to arise.
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3 Service Contract Administration Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Service Contract Administration Manager
Proficiency Level - 4
5 Competency for - Service Contract Administration Manager
Proficiency Level - 5

Summary of Service Contract Administration Manager skills and competencies

There are 0 hard skills for Service Contract Administration Manager.
9 general skills for Service Contract Administration Manager, Contract Compliance, Contract Management, Contract Review, etc.
9 soft skills for Service Contract Administration Manager, Planning and Organizing, Coordination, Project Management, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Service Contract Administration Manager, he or she needs to be skilled in Planning and Organizing, be skilled in Coordination, and be skilled in Project Management.

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