Skills & Competencies for Solution Consultant IV

Solution Consultant IV job profile

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JOB SUMMARY for Solution Consultant IV

Supports sales teams during the pre-sales phase with product knowledge and solution development for a single product or product line.

JOB RESPONSIBILITIES for Solution Consultant IV

Prepares and delivers product demonstrations to prospects, customers, and sales organizations. Maintains current product information and liaises with implementation teams to develop solutions and strategies for a successful deployment. May provide post-sales support and information to resolve customer problems.

Solution Consultant IV SALARY RANGE

BASE 50%
$138,781
TOTAL 50%
$154,676
Job Level
P04
Job Code
SM15000530
Education/Degree
Bachelor's Degree
Reports To
Manager

Solution Consultant IV Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Solution Consultant IV skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Solution Consultant IV

1 Job Family Competencies – Knowledge of Customers
Proficiency Level -3
Skill definition-Collecting experience and insight information to understand the customers’ needs, wants, and aims.
Level 1 Behaviors
(General Familiarity)
Lists all the basic types of customer knowledge.
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Level 2 Behaviors
(Light Experience)
Tracks the customers' buying habits by using customer relations management software.
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Level 3 Behaviors
(Moderate Experience)
Utilizes various analytical tools and platforms to monitor customer interactions.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex customer complaints to rebuild customer confidence.
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Level 5 Behaviors
(Mastery)
Establishes a systematic process of collecting and using customer knowledge to build long-lasting relationships.
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2 Job Family Competencies – Product and Technical Knowledge
Proficiency Level -4
Skill definition-Explaining the products' technical aspects, features and uses to customers to acquire new prospects and drive sales.
Level 1 Behaviors
(General Familiarity)
Describes the process used to boost an organization's sales with product and technical knowledge.
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Level 2 Behaviors
(Light Experience)
Assists in developing effective training programs to improve product and technical knowledge.
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Level 3 Behaviors
(Moderate Experience)
Maintains the consistency of all product offerings and technical support procedures.
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Level 4 Behaviors
(Extensive Experience)
Delivers product and technical support to acquire customer adoption of the product portfolio.
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Level 5 Behaviors
(Mastery)
Builds an internal technical product knowledge database to leverage the team's productivity.
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3 Solution Consultant IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Solution Consultant IV
Proficiency Level - 4
5 Competency for - Solution Consultant IV
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Solution Consultant IV

1 Core Competencies – Industry Knowledge
Proficiency Level -3
Skill definition-Demonstrating thorough knowledge of the industry's value chain, business, issues, trends, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Cites critical statistics regarding the industry's size and influence.
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Level 2 Behaviors
(Light Experience)
Documents industry and domain knowledge in appropriate documentation systems.
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Level 3 Behaviors
(Moderate Experience)
Communicates industry and market trends affecting business operations to internal stakeholders.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates intimate knowledge of industry and market trends to provide business insights.
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Level 5 Behaviors
(Mastery)
Establishes organizational policies and processes to seek out and understand industry dynamics.
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2 Core Competencies – Innovation
Proficiency Level -3
Skill definition-The ability and process of implementing new ideas and initiatives to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Applies technical expertise, business sense, and product knowledge to manage the product lifecycle effectively.
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Level 4 Behaviors
(Extensive Experience)
Coordinates technical and business teams to solve complex and diverse customer problems.
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Level 5 Behaviors
(Mastery)
Builds strong business partnerships internally and externally to drive "win-win" business successes.
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3 Solution Consultant IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Solution Consultant IV
Proficiency Level - 4
5 Competency for - Solution Consultant IV
Proficiency Level - 5

Summary of Solution Consultant IV skills and competencies

There are 0 hard skills for Solution Consultant IV..
8 general skills for Solution Consultant IV, Knowledge of Customers, Product and Technical Knowledge, Sales Enablement, etc.
8 soft skills for Solution Consultant IV, Industry Knowledge, Innovation, Attention to Detail, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Solution Consultant IV, he or she needs to be skilled in Industry Knowledge, be skilled in Innovation, and be skilled in Attention to Detail.

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