Skills & Competencies for Technical Sales Supervisor

Technical Sales Supervisor job profile

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JOB SUMMARY for Technical Sales Supervisor

Supervises a team that sells technical services, products, and systems.

JOB RESPONSIBILITIES for Technical Sales Supervisor

Coaches sales representatives to meet or exceed selling targets. Develops relationships with current customers and identifies potential new customers. Coaches team in the creation and delivery of compelling technical presentations that present current and future products to potential customers. Utilizes technical acumen to understand and gather customer requirements and to prepare specifications and generate quotes. Participates in contract negotiations. Partners with internal technical and marketing teams to utilize customer insights and market intelligence to contribute to the product roadmap. Tracks and reports on the team’s sales targets and goals. Assists with managing the accounts of key customers.

Technical Sales Supervisor SALARY RANGE

BASE 50%
$125,878
TOTAL 50%
$137,320
Job Level
M01
Job Code
SM15000486
Education/Degree
Bachelor's Degree
Reports To
Manager

Technical Sales Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Sales Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 general skills or competencies (Job family competencies) for Technical Sales Supervisor

1 Job Family Competencies – Technical Support
Proficiency Level -3
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Cites the advantages of technical support solutions in customer service.
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Level 2 Behaviors
(Light Experience)
Follows standard procedures in providing technical support and escalations.
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Level 3 Behaviors
(Moderate Experience)
Contributes to the improvement of technical support process to enhance customer service.
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Level 4 Behaviors
(Extensive Experience)
Develops action plans to address deficiencies regarding technical support.
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Level 5 Behaviors
(Mastery)
Champions the adaption of new technology and methodologies to increase technical support efficiency.
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2 Job Family Competencies – Business Development
Proficiency Level -3
Skill definition-Planning strategies and tactics for the business to grow and expand.
Level 1 Behaviors
(General Familiarity)
Describes the business development cycle from prospecting to deal closing.
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Level 2 Behaviors
(Light Experience)
Conducts market research to identify new business development opportunities.
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Level 3 Behaviors
(Moderate Experience)
Communicates with teams to prepare presentations for business development meetings.
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Level 4 Behaviors
(Extensive Experience)
Analyzes the professional improvement of each business development member to drive optimum performance.
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Level 5 Behaviors
(Mastery)
Conceptualizes and creates the future trends of business development to gain an advantage against competing companies.
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3 Technical Sales Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Sales Supervisor
Proficiency Level - 4
5 Competency for - Technical Sales Supervisor
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Technical Sales Supervisor

1 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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2 Core Competencies – Driving Results
Proficiency Level -4
Skill definition-Driving critical activities to meet or exceed established targets.
Level 1 Behaviors
(General Familiarity)
Cites examples of the behaviors that drive positive and sustainable results within the workplace.
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Level 2 Behaviors
(Light Experience)
Collects and applies data, feedback, and input from other team members to improve productivity.
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Level 3 Behaviors
(Moderate Experience)
Executes a flexible approach in managing work and projects to ensure cost savings while meeting goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers innovative solutions in determining significant indicators to reach challenging goals.
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Level 5 Behaviors
(Mastery)
Designs organizational structures and work plans with actionable components and measurable outcomes.
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3 Technical Sales Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Sales Supervisor
Proficiency Level - 4
5 Competency for - Technical Sales Supervisor
Proficiency Level - 5

Summary of Technical Sales Supervisor skills and competencies

There are 0 hard skills for Technical Sales Supervisor.
11 general skills for Technical Sales Supervisor, Technical Support, Business Development, Product and Technical Knowledge, etc.
12 soft skills for Technical Sales Supervisor, Planning and Organizing, Driving Results, Coaching Others, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Sales Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Driving Results, and be skilled in Coaching Others.

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