Skills & Competencies for Technical Sales Supervisor

Technical Sales Supervisor job profile

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JOB SUMMARY for Technical Sales Supervisor

Supervises a team that sells technical services, products, and systems.

JOB RESPONSIBILITIES for Technical Sales Supervisor

Coaches sales representatives to meet or exceed selling targets. Develops relationships with current customers and identifies potential new customers. Coaches team in the creation and delivery of compelling technical presentations that present current and future products to potential customers. Utilizes technical acumen to understand and gather customer requirements and to prepare specifications and generate quotes. Participates in contract negotiations. Partners with internal technical and marketing teams to utilize customer insights and market intelligence to contribute to the product roadmap. Tracks and reports on the team’s sales targets and goals. Assists with managing the accounts of key customers.

Technical Sales Supervisor SALARY RANGE

BASE 50%
$123,234
TOTAL 50%
$134,436
Job Level
M01
Job Code
SM15000486
Education/Degree
Bachelor's Degree
Reports To
Manager

Technical Sales Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Sales Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 general skills or competencies (Job family competencies) for Technical Sales Supervisor

1 Job Family Competencies – Technical Support
Proficiency Level -3
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Describes the difference between the three levels of technical support.
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Level 2 Behaviors
(Light Experience)
Follows standard procedures in providing technical support and escalations.
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Level 3 Behaviors
(Moderate Experience)
Delivers tier II support services to resolve and diagnose complex technical problems.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training to employees on the development and delivery of standard technical assistance.
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Level 5 Behaviors
(Mastery)
Creates a monitoring system to evaluate technical support metrics and maximize customer support.
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2 Job Family Competencies – Business Development
Proficiency Level -3
Skill definition-Planning strategies and tactics for the business to grow and expand.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of business development in our organization.
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Level 2 Behaviors
(Light Experience)
Documents business development calls and referrals to classify good prospects.
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Level 3 Behaviors
(Moderate Experience)
Interacts with various departments to assemble information relevant to business development priorities.
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Level 4 Behaviors
(Extensive Experience)
Coordinates business development strategies with other management to maximize the potential profit.
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Level 5 Behaviors
(Mastery)
Creates innovative business development strategies to grow the business.
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3 Technical Sales Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Sales Supervisor
Proficiency Level - 4
5 Competency for - Technical Sales Supervisor
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Technical Sales Supervisor

1 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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2 Core Competencies – Driving Results
Proficiency Level -4
Skill definition-Driving critical activities to meet or exceed established targets.
Level 1 Behaviors
(General Familiarity)
Clearly explains the significance and rationale of why certain results matter to the business.
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Level 2 Behaviors
(Light Experience)
Focuses on attaining results despite obstacles.
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Level 3 Behaviors
(Moderate Experience)
Executes a flexible approach in managing work and projects to ensure cost savings while meeting goals.
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Level 4 Behaviors
(Extensive Experience)
Directs various teams in completing tasks effectively to achieve business results.
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Level 5 Behaviors
(Mastery)
Develops an accountability framework to encourage employees in making decisions to drive optimal results.
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3 Technical Sales Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Sales Supervisor
Proficiency Level - 4
5 Competency for - Technical Sales Supervisor
Proficiency Level - 5

Summary of Technical Sales Supervisor skills and competencies

There are 0 hard skills for Technical Sales Supervisor.
11 general skills for Technical Sales Supervisor, Technical Support, Business Development, Product and Technical Knowledge, etc.
12 soft skills for Technical Sales Supervisor, Planning and Organizing, Driving Results, Coaching Others, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Sales Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Driving Results, and be skilled in Coaching Others.

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