Skills & Competencies for Used Equipment Manager
Used Equipment Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Used Equipment Manager
Manages the procurement, inventory and provides sales support for used equipment.
JOB RESPONSIBILITIES for Used Equipment Manager
Performs cold calls, maintains customer contact to sell the initial usage and/or continued usage of used equipment.
Used Equipment Manager SALARY RANGE
BASE 50%
$133,426
TOTAL 50%
$176,067
Job Level
P04
Job Code
MM18000149
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department
Used Equipment Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Used Equipment Manager
1
Job Family Competencies –
Customer Acquisition
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Explains the importance and objectives of customer acquisition.
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Level 2 Behaviors
(Light Experience)
Works with a specific software to manage a referral program.
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Level 3 Behaviors
(Moderate Experience)
Uses the best digital marketing tools and activities to maximize customer acquisition growth.
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Level 4 Behaviors
(Extensive Experience)
Oversees customer lifecycle through acquisition funnels to increase engagement and decrease drop-offs.
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Level 5 Behaviors
(Mastery)
Stays abreast of new digital acquisition trends and customer channels to generate revenue growth.
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2
Job Family Competencies –
Customer Satisfaction
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Lists the factors that influence customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Performs customer follow-up to complete all service requests on time.
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Level 3 Behaviors
(Moderate Experience)
Uses key performance indicators (KPIs) to measure goals for customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Trains and guides teams on the methods and formulas used to measure customer satisfaction data.
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Level 5 Behaviors
(Mastery)
Promotes interdepartmental collaboration to achieve service level agreements (SLA).
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3
Used Equipment Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Used Equipment Manager
Proficiency Level - 4
5
Competency for -
Used Equipment Manager
Proficiency Level - 5
9 soft skills or competencies (core competencies) for Used Equipment Manager
1
Core Competencies –
Self-Motivation
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Explains the importance of self-motivational skills in our workplace.
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Level 2 Behaviors
(Light Experience)
Shows initiative in taking on new responsibilities to expand knowledge and gain experience.
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Level 3 Behaviors
(Moderate Experience)
Follows SMART principles to set high but realistic goals.
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Level 4 Behaviors
(Extensive Experience)
Researches communication techniques and work styles to determine ways to help our employees motivate themselves.
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Level 5 Behaviors
(Mastery)
Stays current in new reward schemes to boost our employee's competitiveness and retain top talents.
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2
Core Competencies –
Problem Solving
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Describes the key aspects of problem-solving processes.
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Level 2 Behaviors
(Light Experience)
Evaluates the relative strengths and weaknesses of each potential solution.
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Level 3 Behaviors
(Moderate Experience)
Conducts thorough research on the issues and formulates opinions with deep consideration.
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Level 4 Behaviors
(Extensive Experience)
Designs proactive strategies that attempt to avoid or minimize the impact of problems.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools to ensure the implementation of new problem-solving practices.
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3
Used Equipment Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Used Equipment Manager
Proficiency Level - 4
5
Competency for -
Used Equipment Manager
Proficiency Level - 5
Summary of Used Equipment Manager skills and competencies
There are 0 hard skills for Used Equipment Manager.
9 general skills for Used Equipment Manager, Customer Acquisition, Customer Satisfaction, Cold Calling, etc.
9 soft skills for Used Equipment Manager, Self-Motivation, Problem Solving, Initiative, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Used Equipment Manager, he or she needs to be skilled in Self-Motivation, be skilled in Problem Solving, and be skilled in Initiative.
9 general skills for Used Equipment Manager, Customer Acquisition, Customer Satisfaction, Cold Calling, etc.
9 soft skills for Used Equipment Manager, Self-Motivation, Problem Solving, Initiative, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Used Equipment Manager, he or she needs to be skilled in Self-Motivation, be skilled in Problem Solving, and be skilled in Initiative.
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