Skills & Competencies for Spares Coordinator II

Spares Coordinator II job profile

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JOB SUMMARY for Spares Coordinator II

Coordinates the delivery of spare parts and equipment, and schedules customer repairs.

JOB RESPONSIBILITIES for Spares Coordinator II

Negotiates delivery cost for the organization and the end cost to customer. Ensures compliance with contractual obligations.

Spares Coordinator II SALARY RANGE

BASE 50%
$75,566
TOTAL 50%
$77,542
Job Level
P02
Job Code
MM18000065
Education/Degree
Bachelor's Degree
Reports To
Supervisor

Spares Coordinator II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Spares Coordinator II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Spares Coordinator II

1 Job Family Competencies – Customer Support
Proficiency Level -2
Skill definition-Providing responsive and relevant support to customers to address issues and problems on our products or services and ensure customer satisfaction.
Level 1 Behaviors
(General Familiarity)
Describes the process flow in delivering customer care support.
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Level 2 Behaviors
(Light Experience)
Documents customer interactions to track the promptness and effectiveness of provided resolutions.
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Level 3 Behaviors
(Moderate Experience)
Handles complex issues and inquiries of customers to avoid escalations and increase service.
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Level 4 Behaviors
(Extensive Experience)
Evaluates alternative service delivery mechanisms to satisfy customer requests and needs.
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Level 5 Behaviors
(Mastery)
Designs operational workflows to ensure quality technical support and positive customer feedback.
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2 Job Family Competencies – Contract Compliance
Proficiency Level -2
Skill definition-Ability to comply with regulations and performance of obligations within the agreement.
Level 1 Behaviors
(General Familiarity)
Describes the concepts of conformance with regulations and obligations in contract compliance.
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Level 2 Behaviors
(Light Experience)
Assists management in identifying and mitigating risks while ensuring compliance with all contract terms.
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Level 3 Behaviors
(Moderate Experience)
Checks the business contracts to ensure effectiveness and compliance with policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Evaluates contractual performance to check compliance and conflicts requiring resolution at contract renewal.
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Level 5 Behaviors
(Mastery)
Creates a robust process to measure and enforce contract compliance.
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3 Spares Coordinator II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Spares Coordinator II
Proficiency Level - 4
5 Competency for - Spares Coordinator II
Proficiency Level - 5

5 soft skills or competencies (core competencies) for Spares Coordinator II

1 Core Competencies – Business Acumen
Proficiency Level -2
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes the market conditions that impact the business.
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Level 2 Behaviors
(Light Experience)
Collects and compiles competitor information for competitive analysis.
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Level 3 Behaviors
(Moderate Experience)
Communicates financial insights that positively influence the business plan development process.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Champions organizational change and digital transformation to drive higher business performance.
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2 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
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Level 3 Behaviors
(Moderate Experience)
Processes large quantities of detailed information with high levels of accuracy.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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3 Spares Coordinator II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Spares Coordinator II
Proficiency Level - 4
5 Competency for - Spares Coordinator II
Proficiency Level - 5

Summary of Spares Coordinator II skills and competencies

There are 0 hard skills for Spares Coordinator II.
10 general skills for Spares Coordinator II, Customer Support, Contract Compliance, Delivery Management, etc.
5 soft skills for Spares Coordinator II, Business Acumen, Attention to Detail, Honesty And Integrity, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Spares Coordinator II, he or she needs to be proficient in Business Acumen, be skilled in Attention to Detail, and be proficient in Honesty And Integrity.

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