Skills & Competencies for Commercial Tire Technician III

Commercial Tire Technician III job profile

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JOB SUMMARY for Commercial Tire Technician III

Performs tire and tire related services at commercial service centers according to company requirements.

JOB RESPONSIBILITIES for Commercial Tire Technician III

Mounts, demounts and balances commercial and other tires and wheels as directed by a service manager. Follows established procedures to inspect tires, wheels and vehicles before and after service, noting additional needs and making recommendations to customers. May assist in the training and skills evaluation of other service technicians.

Commercial Tire Technician III SALARY RANGE

BASE 50%
$43,277
TOTAL 50%
$46,077
Job Level
A03
Job Code
SC16000510
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Commercial Tire Technician III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Commercial Tire Technician III skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 hard skills or competencies (industry competencies) for Commercial Tire Technician III

1 Industry Competency – Spare Parts Inventory Management
Proficiency Level -2
Skill definition-Monitoring and controlling inventory and quality of parts to ensure the availability of spares for maintenance and repairs of the plant and machinery.
Level 1 Behaviors
(General Familiarity)
Lists the step-by-step procedures involved in managing spare parts inventory.
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Level 2 Behaviors
(Light Experience)
Uses spare parts inventory system to record and document all parts required for asset maintenance.
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Level 3 Behaviors
(Moderate Experience)
Utilizes spare parts inventory system to detect excessive accumulation of spare parts.
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Level 4 Behaviors
(Extensive Experience)
Oversees the maintenance and control of spare parts inventory, ensuring an optimal level of stock.
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Level 5 Behaviors
(Mastery)
Leads the integration of predictive analytics to optimize inventory management and reduce costs.
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2 Industry Competency – Automotive Services
Proficiency Level -2
Skill definition-Diagnosing, maintaining, repairing, and upgrading automobile components and systems to ensure safety, reliability, and optimal vehicle performance.
Level 1 Behaviors
(General Familiarity)
Lists the key considerations for selecting the correct automotive parts for vehicle repairs.
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Level 2 Behaviors
(Light Experience)
Selects and uses the appropriate diagnostic tools to identify and troubleshoot automotive issues.
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Level 3 Behaviors
(Moderate Experience)
Works collaboratively with team members to ensure the timely completion of servicing tasks.
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Level 4 Behaviors
(Extensive Experience)
Oversees the automotive servicing operations to ensure compliance with safety and quality standards.
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Level 5 Behaviors
(Mastery)
Stays abreast of the latest technological advancements to optimize maintenance and repair processes.
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3 Commercial Tire Technician III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician III
Proficiency Level - 4
5 Competency for - Commercial Tire Technician III
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Commercial Tire Technician III

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Lists the factors that influence customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Performs customer follow-up to complete all service requests on time.
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Level 3 Behaviors
(Moderate Experience)
Uses key performance indicators (KPIs) to measure goals for customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Trains and guides teams on the methods and formulas used to measure customer satisfaction data.
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Level 5 Behaviors
(Mastery)
Promotes interdepartmental collaboration to achieve service level agreements (SLA).
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -2
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Identifies the most common workplace safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Supports the execution of hazard isolation SOPs to ensure safe business operations.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to coordinate the changes in our current safety policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Recommends change initiatives to improve our existing safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest regulatory changes to ensure alignment of our safety policies.
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3 Commercial Tire Technician III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician III
Proficiency Level - 4
5 Competency for - Commercial Tire Technician III
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Commercial Tire Technician III

1 Core Competencies – Scheduling
Proficiency Level -2
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Names the distinct types of schedules, including conceptual schedules and master schedules.
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Level 2 Behaviors
(Light Experience)
Selects the appropriate method to schedule appointments, encompassing electronic or written styles.
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Level 3 Behaviors
(Moderate Experience)
Verifies the availability of involved participants for scheduled meetings to ensure complete attendance.
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Level 4 Behaviors
(Extensive Experience)
Provides workforce management scheduling and load balancing requirements for work peaks.
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Level 5 Behaviors
(Mastery)
Develops standards, metrics, and procedures to maximize scheduling management efficiency.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Researches new tools and techniques for SOP daily management.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex issues arising from SOP practices; develops preventative solutions accordingly.
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Level 5 Behaviors
(Mastery)
Monitors industry for SOP trends and best practices; makes recommendations about those that benefit our business.
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3 Commercial Tire Technician III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician III
Proficiency Level - 4
5 Competency for - Commercial Tire Technician III
Proficiency Level - 5

Summary of Commercial Tire Technician III skills and competencies

There are 8 hard skills for Commercial Tire Technician III, Spare Parts Inventory Management, Automotive Services, Vehicle Inspection, etc.
2 general skills for Commercial Tire Technician III, Customer Satisfaction, Safety Policies and Procedures.
9 soft skills for Commercial Tire Technician III, Scheduling, Standard Operating Procedures (SOP), Innovation, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Commercial Tire Technician III, he or she needs to be proficient in Scheduling, be proficient in Standard Operating Procedures (SOP), and be proficient in Innovation.

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