This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Your Role at Baxter
THIS IS WHERE you build trust to achieve results
As a Clinical Outcomes Specialist (COS), you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. In this role you will support both our hospital customers as well as our sales team. The core focus of the role is to provide both clinical and product education with a focus on helping our customers improve patient care, outcomes, and clinical workflow.
As our primary connection to the healthcare professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and inform priorities and changes.
You will be flexible with the ability to manage multiple priorities, and to collaborate with colleagues to ensure customer satisfaction. This role requires weekly travel to hospitals located in the territory four days a week including overnight travel of 15 to 25% per quarter depending on projects and the COS’s home base. Some evening in-services and participation in weekend conferences could also be required in the territory.
Your Team
We're a friendly, collaborative group of people who push each other to do better every day. We find unique strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or tackling challenges with your territory team, you always have camaraderie and support to help accomplish your goals. You will report to the Regional Sales Director, Central Canada.
What you'll be doing
Provide product education through planned evaluations and implementations including both on-site at the hospital as well as virtual
Coordinate and facilitate the implementation of annual Baxter clinical studies focused on patient falls, pressure injuries and deterioration with customers including collecting and analyzing the data captured, prepare, develop, and lead a PowerPoint presentation that summarizes the findings and results to key clinical leaders including Professional Practice, Quality Teams, Educators, Directors of clinical programs and VP’s responsible for patient care
Work closely with the Regional Manager, Account Managers, Specialists and other team members to develop and complete account plans and sales strategies
Travel as required (up to 75% of the time)
What you'll bring
Registered nursing designation, degree, diploma or equivalent required
At least two years of nursing experience at an acute care hospital (ICU, Medical/Surgical Floors)
Experience working in professional practice, clinical informatics or as a clinical educator is preferred
Strong collaboration, organization, communication and presentation skills with the ability to manage multiple priorities
Solid understanding of MS Office
Previous medical device experience preferred
Adaptable and flexible
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Qualifications:
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