BAND 5 - Chief Digital Officer

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government’s goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

LDB’s Information Technology (IT) team consists of 7 competency areas: Customer Experience, Infrastructure & Operations (I&O), Information Security, Enterprise Architecture, Software Services, Data Services, and IT Program Governance. Currently 4 divisions managed by IT Directors collectively are responsible for all of the 7 competency areas to deliver the IT mandate of supporting LDB’s corporate and business operations and enabling future needs and initiatives.

At present, the IT team consists of more than 260 full-time employees and includes a sourcing strategy to leverage external expertise to ensure the integrated IT team continues to deliver LDB’s strategic initiatives timely and in high quality.

IT department of the LDB is responsible for the entire computing infrastructure for all of the 230 BC Liquor Stores, BC Cannabis Stores as well as LDB’s head office in Burnaby and 4 Warehouse/Distribution Centres including Delta, Kamloops, Richmond, and Victoria. IT department also manages three data centres located in Burnaby, Delta and Kamloops.

About this role:

Reporting to the CIO, the Chief Digital Officer (CDO) is responsible for the LDB-wide adoption of the digital technologies and digital data according to the LDB’s Digital Transformation strategy and the accompanying Cloud adoption plan.

The CDO drives the digital adoption through effective IT program management and business relationship management, building an ecosystem within the LDB to transform a more manual-oriented business practices into digital practices, streamlining the legacy business processes. To enable this conversion, the CDO works closely with the Chief Technology Officer (CTO) and the Chief Information Security Officer (CISO), using digital data and modern technologies such as Cloud, the Internet of Things (IoT), mobile apps, social media, Artificial Intelligence (AI)/Machine Learning (ML), etc. in privacy protected and security ensured manners.

The CDO ensures the adoption by communicating LDB IT’s vision and direction, and providing leadership for strategic program and portfolio governance, and brings expertise in program planning, execution and delivery as well as financial management, reporting, and stakeholder relationship management.

The CDO assists the CIO to integrate the strategic IT roadmap into executable programs, chairs the enterprise-wide project prioritization committee (consisting of Directors representing each area of the LDB business and corporate operations) on behalf of the CIO, and oversees the execution of IT programs (portfolios of projects) to drive benefits realization, ensuring alignment with IT’s mission, vision, and value statement.

This critical high impact role is a catalyst to bringing LDB’s strategic Cloud adoption plan to life through effective IT program governance and outstanding business relationship management.

The CDO is responsible for the IT Project Management (PM) and Business Relationship Management (BRM) teams. The PM team manages the delivery of IT projects, while the BRM team manages the relationship between IT and the BCLDB’s organizational lines of business. BRMs are the go-to people for lines of business and they work closely with project teams and operations teams within IT to keep each line of business abreast of statuses/progress of IT projects and tickets (incidents, service requests, etc.) as they relate to each business area.

The CDO is responsible for all aspects of people, employment budget, project/program budget, standards and process, project/program vendor/partner performance, and business relationship management to ensure the team objectives are met. The CDO is responsible for establishing a high-performance program management team as well as business relationship management team.

Special requirements and working conditions include the willingness to be available to respond to telephone calls after normal business hours. A successful completion of a criminal record check is required.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

• Degree or diploma in Computer Science, Information Technology, Engineering or a related field is required.
• Minimum 10 years’ experience leading, coaching and managing diverse multi-disciplinary staff, preferably including staff in geographically separated locations.
• Minimum 5 years of direct experience building or leading IT project governance models and delivery processes for technology projects.
• Experience with IT strategic planning, implementation and technology transformation and modernization programs.
• Experience in successfully managing large-scale Enterprise Resource Planning (ERP) projects.
• An equivalent combination of education, training and experience may be considered, i.e., 15 or more years of the above-listed experience combined with a diploma or certificate in Management Information Systems, Computer Science, Information Technology or a related field.

Application instructions:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

• A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
• Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Kriti Verma, HR Advisor, Talent and Compensation at kriti.verma@bcldb.com.

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca before the stated closing time, and they will respond as soon as possible to assist you.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

This job posting will be Open until Filled

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers.