You are a problem solver with a strong attention to detail. As the CRM administrator you will be the technical owner and expert of our Hubspot CRM platform and the go-to person for reporting, troubleshooting, database management, and integrations. You will work with various stakeholders to optimize our CRM. You have direct influence on how we use our CRM and ensure that we are fully leveraging our technology stack.
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What You'll Be Doing
Own the administration of our CRM (Hubspot), including data management, reporting and troubleshooting
Maintain system admin of integrated tools such as: Gong, Coefficient, Zoominfo, LinkedIn Sales Nav, Apollo, Smartlead and Aircall
Monitor systems and troubleshoot issues (such as problems, outages and other usability issues)
Implement best practice CRM processes and integrations
Train, support and onboard users to HubSpot and our various technology stacks
Regularly review settings and resolve system errors
Build reports and dashboards that improve user productivity
Monitor duplications and manage the deduplication process
Manage hubspot workflows
What You'll Bring to Cardata
Initiative
Curiosity
Self-management
Adaptability
Accountabilty
Required for this role
2-3 years of CRM Admin experience, specifically with Hubspot
Hubspot Administrator Certificate
Proven experience in setting up and optimizing marketing automation software and CRM database management
Experience in Demandbase
Ability to create dynamic dashboards and reporting
Excellent communication and problem-solving skills
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