Sales Associate

Position Overview

This role is for someone who is looking to grow with this store that is undergoing a full rebrand into a premium liquor store. The role of a sales associate at coastal spirits is to provide exemplary customer service through extensive product knowledge and sales training.

What is in it for you?

• FULL dental benefits at multiple locations
• A fun and respectful work environment that is inclusive to people of every background
• Room to grow within a rapidly expanding company
• Staff discounts and also free product, given out at staff tastings/training
• Very competitive pay (highest in the industry for a sales associate role in any private store)
• All education industry related paid for and encouraged with bonuses or pay raise (WSET, cicerone courses etc)

Qualifications

• Prior experience in the liquor industry is required, or a passion for learning about it
• Prior sales training valued
• Be at least 19 years of age
• Be legally eligible to work in Canada
• Be able to communicate effectively and professionally with the public
• Be able to speak, read and write English fluently
• Be able to provide excellent customer service and positive customer interactions
• Be able to perform physically demanding work, including lifting 20-25 kg boxes
• Be able to demonstrate aptitude for cashier related duties, including calculations and inventory management
• Have a valid Serving It Right Certificate (BC)
• In addition to daytime shifts, be available to work evenings, weekends and holidays; hours of work may vary each week; standard operating hours are 9:00am – 11:00pm

Duties and Responsibilities

· Protect establishment and customers by adhering to sanitation, safety and product control policies

· Comply with product related regulations

· Interact with customers, provide product information

· Stay updated on current product specifications

· Properly display, merchandize and promote current products

· Participating in inventory management, including counts, as needed

· Receiving inventory orders and repacking SKUs from time to time

· Check customers identification and confirm it meets legal age

· Complete transactions by using POS/accepting payment and returning change and/or receipt to client

· Perform basic cleaning tasks as needed or directed by supervisor

· Adhere to grooming and appearance standards consistently

· Promptly address customer service issues and refer customers to management when necessary

· Documenting incidents in Incident Log on an as needed basis

Job Types: Full-time, Part-time

Pay: $19.00-$22.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• On-site parking
• Store discount

Day range:

• Holidays
• Monday to Friday
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• 4 hour shift
• 8 hour shift
• Afternoon shift
• Evening shift
• Morning shift

Work setting:

• Liquor store

Ability to commute/relocate:

• Port Moody, BC V3H 2B1: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• sales: 1 year (preferred)

Licence/Certification:

• Serving It Right (preferred)

Work Location: In person

Expected start date: 2024-07-29