Front Counter Sales Associate

Great opportunity to establish yourself with a growing company!

Basic Function and Scope of Responsibilities / Position Overview:

The Sales Counter Associate is responsible for conducting all sales functions in a professional manner for counter customers by providing prompt and efficient service to achieve maximum sales and customer satisfaction. Strong communication and interpersonal skills are a must, with the ability to deal with conflict management.

Principal Responsibilities:

• Exhibit a positive, friendly, and helpful attitude with customers by developing professional relationships.
• Assess customer needs and provide expert advice on our products.
• Communicate effectively with customers, store associates and management to exceed all client sales and service expectations.
• Maintain a professional demeanor and attitude with team members, customers, store associates and managers.
• Follow up on orders and answering phone calls.
• Must keep up to date with all new products and their technical applications.
• Record and complete transactions with sales orders.
• Comply with company policies and procedures regarding loss preventions and breakage of goods.
• Adhere to company standards, policies, and procedures.
• Perform other duties as requested by management.

Knowledge, Skills, Ability and Experience:

• 3 to 5 years sales experience - required
• Knowledge in lumber and building materials -an asset, but not required.
• Experience in customer service - an asset, but not required.
• Languages: Fluent in Punjabi and/or Hindi – an asset, but not required.
• Enjoys working with people, exhibits a positive attitude, and proven ability to work under pressure.
• Analytical, excellent problem-solving skills and proficient computer skills.
• Flexible and able to adapt to operational needs and deadlines.
• Excellent listening, communication and interpersonal skills with customers, employees and management.
• Ability to work with a high sense of urgency and drive, able to set priorities and deliver results within deadlines, and ability to remain calm in stressful situations.
• Autonomous and dependable, while working in a team and contributing to the overall company goals.

Working Conditions:

• Ability to stand and/or sit for an hour, or more, at a time.
• Ability to lift items weighing 3 lbs. to 50 lbs.
• Availability: 5 days per week, Monday through Saturday, during store hours.
• ***Hours of Operation: Monday - Friday: 6:00am to 5:00pm; Saturdays: 8:00am to 4:30pm

Compensation:

• Wage plus Commissions!
• Benefits and RRSP match after 3 months’ probation is successfully completed.

Job Types: Full-time, Permanent

Salary: $23.00-$25.00 per hour

Benefits:

• Dental care
• Paid time off
• Vision care

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Experience:

• Sales: 1 year (preferred)
• construction/building material: 2 years (required)

Work Location: In person