Project Coordinator

Operations LIS Project Coordinator

Internal Closing Date: July 15, 2024 EST by 5pm

Position - Temporary Assignment up to 9 months

The role of the Operational Project Coordinator is to facilitate coordination, communication and collaboration between laboratory operations and the broader project team. You will serve as a bridge, connecting and coordinating efforts to ensure smooth operations and efficient decision-making. Managing information flow, resolving conflicts, and maintaining strong relationships are key responsibilities for the position.

Key Responsibilities

• 
  Act as the liaison between Information Technology (IT), Clinical Diagnostics and Quality Assurance (CDQA), and Operations functions, with potential expansion into other cross-functional teams as needed.
• Will represent the needs of Operations and assist in removing barriers to ensure project success.
• Assess and forecast the demand and supply for various Operational resources for a specified time period (i.e. identifying champions across the operational divisions in partnership with leadership, creating a network of

employees to test the system, supporting the training of superusers, creating feedback mechanisms from employees to project team, preparation and execution of broad training program for all Ops functions)

• Work with the National LIS Program Manager and overall project team to determine how to schedule certain tasks – concurrently, sequentially, simultaneously, in an effort to manage inherent organizational resource

constraints and resolving these scheduling conflicts.

• In partnership with the project team and key stakeholders in the business, establish detailed change management plans for employees across the operations.
• Create a roadmap for establishing and refining required documentation (i.e. SOPs, processes, training, etc..)
• Collect input from the Operations team to define and refine the Business Requirements and communicate this to the project team.
• Facilitate Communication: Act as a central point of contact for all communication between laboratory operations and the broader project team. Ensure that information is accurately shared and understood by all

parties involved.

• Coordinate Collaboration: Foster collaboration between various stakeholders by working closely with project manager to: organize meetings, conferences, or workshops. Facilitate discussions, brainstorming sessions, or

problem-solving meetings to encourage effective teamwork and achieve common goals.

• Relationship Management: Build and maintain strong relationships with internal (lab operations) and external stakeholders (ie. broader project team, vendors). Develop a deep understanding of their needs, expectations,

and concerns. Act as their advocate and representative to ensure their interests are represented and addressed.

• Issue/Conflict Resolution: Identify and resolve any conflicts or issues that arise between different parties. Mediate conversations, negotiate compromises, and find mutually beneficial solutions. Foster a positive and

harmonious working environment.

• Project Support: Provide support to project activities by coordinating activities, tracking progress, and reporting status updates to relevant stakeholders. Ensure that project-related information is properly documented and shared.
• Strategic Planning: Contribute to the development and implementation of strategic plans by providing valuable

insights and recommendations based on your understanding of stakeholder needs and interests.

• Stay Updated: Stay informed about industry trends, regulations, and best practices. Proactively identify opportunities for improvement and innovation. Share relevant knowledge and insights with stakeholders to enhance their understanding and decision-making processes.
• Information Management: Manage the flow of information between different parties. Keep all stakeholders informed about relevant updates, changes, or decisions. Ensure that all necessary documentation is properly

organized and accessible.

Working Conditions

• 
  Normal office environment
• Medical laboratory or computer room environment
• Some travel may be required
• Moving hardware (cables, desktop units, printers)
• Installing and configuring hardware and software
• Some project activities are performed during off hours including evenings and weekends