Spa Manager Term Position

Elkhorn Resort Spa & Conference Centre
Onanole, MB Temporary | Full Time
POSTED ON 7/22/2024 CLOSED ON 11/17/2024

Job Posting for Spa Manager Term Position at Elkhorn Resort Spa & Conference Centre

Nestled amongst the lush greenery of Riding Mountain National Park lies Elkhorn Resort Spa and Conference centre and soon to be home of our Klar So Nordic Spa.

A state-of-the-art spa featuring steam sauna, dry sauna, hot tubs and cold plunge, to name but a few.

We are looking for an energetic, down to earth, unique individual to fill the term position of Spa Manager.

If you have a passion for creating unique guest experiences, can think outside the box to make every guest feel like a new person and leave them counting the days till their next visit, then this might be the role for you.

Responsibilities:

  • Develop and manage performance targets and analysis of weekly, monthly and annual goals and strategy to increase retention and satisfaction.
  • Ensure consistent spa experience development, to ensure that innovation and uniqueness are maintained
  • Develop and implement marketing strategies focused on achieving goals, client acquisition, and internal referrals.
  • Ensure the Spa operating procedures and policies are implemented and updated as required.
  • Set team member schedules.
  • Manage the daily operations and liaise with Spa Team Members to ensure cleanliness and maintenance are maintained. Keep the team motivated and guide them to a high standard of service
  • Develop and implement Spa promotions and other marketing activities to maximize the Spa’s position in our market.
  • Actively recruit, interview, hire, train and evaluate Spa Team Members as required.
  • Research and respond to client and Team Member concerns in a diplomatic, professional and timely manner.
  • Model the brand, values, and lifestyle and maintain a professional image at all times.
  • Build an effective network within the spa, the Resort and within the local market.
  • Set the standard for retail sales and perform various sales functions as required.
  • Be knowledgeable with all product lines, treatments and promotions.
  • Maintain adequate product inventory levels and oversee inventory ordering.
  • Actively participates in and attends all required meetings.
  • Other duties as assigned.

Personal Qualities:

  • Must be highly organized with a proven track-record of meeting and achieving goals/targets
  • Must have excellent diplomacy, communication, interpersonal and team-building skills
  • Must be self-motivated and have excellent time management skills
  • Must be computer proficient and possess cost control skills
  • Must be sales and results oriented
  • Must be able to prioritize, multi-task and have creative problem-solving skills

While we appreciate all applications, only candidates eligible to work in Canada will be reviewed. We do not provide sponsorship.

Job Types: Full-time, Temporary
Contract length: 12 months

Pay: $24.00-$27.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Supplemental pay types:

  • Bonus pay
  • Tips

Work Location: In person

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