IT Technical Support

Position Summary:

The primary role of a IT Support Technician is to supervise an array of technical projects related to the composition, maintenance, and support of Far Out Solutions.

Support will be catered onsite, remotely, over the phone or via email. They will be required to develop solutions for network, desktop, and server problems.

They will have the ability to evaluate existing systems and make proactive endorsements for improvements. Establish, cultivate, and carry out all systems, applications, and networking configurations. The position includes the reinforcement of various desktop, laptop, local, and network printers and other units.

Required Qualifications:

• Previous working experience as IT Support Technician for 3 year(s)
• Degree in Computer Science, engineering or similar relevant field
• Problem solver and attention to details
• Excellent communication and interpersonal skills
• Outstanding organisational and time-management skills
• Hands on experience with diverse computer systems and networks
• In depth knowledge of internet security and data privacy principles
• Certification as IT Support Technician will be a big plus

Essential Duties:

• Installation of PC hardware
• Check and maintain computer hardware such as mouses and keyboards
• Install, configure and manage software and their functions according to specifications
• Develop and maintain local networks
• Ensure security and privacy of networks and computer systems
• Assist in and plan training, development and education for new software and hardware
• Troubleshoot to identify and resolve problems in a timely manner
• Maintain records/logs of repairs and fixes
• Maintain hardware and software inventory
• Maintain expenses
• Identify computer or network equipment shortages and place orders when necessary

Far out solutions- Who We Are

At Far out solutions, we realize your potential cannot be captured in a resume and that you are much more than a job title. We understand you are an exceptional individual with endless possibilities and that it is not just what you can do that is important, but also what you want to do. That is why we make sure to uncover your unique talents, interests, and goals to best connect you to career opportunities that inspire you and your success. You will get more out of work than you imagined possible

Job Types: Full-time, Fixed term contract

Pay: $19.00-$26.00 per hour

Expected hours: No more than 40 per week

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Overtime pay

Experience:

• IT support: 3 years (required)

Licence/Certification:

• CompTIA A (preferred)

Work Location: Hybrid remote in Toronto, ON M6G 0A9