Marketing Coordinator

Garaventa Lift
Surrey, BC Full Time
POSTED ON 6/11/2024 CLOSED ON 7/10/2024

Job Posting for Marketing Coordinator at Garaventa Lift

Garaventa Lift is currently seeking an on-site full-time Marketing Coordinator for our Surrey, BC operation which will handle lead management, targeted marketing, customer service, and reporting for the regional sales managers. The ideal candidate will have a background supporting the sales funnel and a strong understanding of the impact of strong geographical marketing campaigns.
 
This vitally important position is a blend of marketing, customer service, and data entry which supports the entire sales pipeline. We are looking for someone we can grow and develop into future Regional Managers who share our passion for making the world more accessible to everyone.
 
Responsibilities:
  • Full cycle lead management with dealers and Regional Managers which includes data entry and supplying leads
  • Escalate late dealer lead processing to Regional Managers
  • Onboard new dealers for internal systems and assist in support site(s)
  • Monitor and administer Prodesk calls and Tidio Live chat systems
  • Provide product knowledge materials to homeowners outlining features and benefits with upselling and making recommendations
  • Support and assist architects and engineers with requested documentation or product/installation information
  • Generating pipeline and performance reporting outlining opportunities and gaps by dealers for assigned regions
  • Coordinate with Regional Managers to identify, plan, create, and execute marketing campaign plans by area
  • May attend or support Regional Managers attending trade shows
  • Ensure Regional managers have current advertising materials, brochures, and campaigns
  • Other duties as delegated by management
 
Qualifications:
  • Minimum 3 years experience in sales, marketing, or supportive role
  • Manufacturing industry experience an asset
  • Excellent verbal and written communication skills
  • Strong listening and presentation skills
  • Detailed oriented, motivated, and optimistic
  • Ability to multi-task, prioritize and manage time effectively
  • Intermediate computer skills with Microsoft Office applications
 
Benefits:
  • Competitive salary
  • Extended medical and dental program
  • Employee/Family Assistance Program
  • Employer-funded RRSP program
  • Education Assistance Program
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